Client Relations Officer

Bureau Veritas Group

. Manage the administrative and commercial aspects of client files, from opening engagements through invoicing .

Posted 11/9/2026full-timeFort-de-France • FranceMid-LevelSenior💰 €26,000 - €30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administrative management and client relations, ensuring compliance with internal procedures while managing client files and invoicing. Proficient in data analysis and communication, with a strong focus on client satisfaction and operational collaboration.

Highest-signal resume keywords

Administrative ManagementClient RelationsData AnalysisInvoicing ManagementSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Excel ProficiencyInvoicing ManagementCommercial QuotationsContractual PracticesClient Information Analysis

Soft Skills

DeterminationTelephone CommunicationCollaboration

Tools & Technologies

SGO+SalesforceOutlook

Certifications & Qualifications

Associate Degree in Business and Administration ManagementBachelor's Degree in Business and Administration Management

Industry Keywords

Client SatisfactionPublic SectorPrivate SectorAdministrative DisputesSubcontracting Arrangements

About the role

Key responsibilities & impact

Manage the administrative and commercial aspects of client files, from opening engagements through invoicing
Ensure compliance with internal procedures and client satisfaction
Open engagements and manage invoicing in SGO+
Prepare basic commercial quotations based on national contracts or requests from operational managers and enter them into Salesforce
Ensure the application of sound contractual practices, including billing for contingencies, amendments, and price indexation
Manage internal subcontracting arrangements and monitor outstanding client balances
Handle and follow up on administrative disputes in coordination with operational teams
Work with both public- and private-sector clients
Collaborate with operational teams and report to the Activities Director

Requirements

What you’ll need

Associate or bachelor's degree (Bac+2/3) in Business and Administration Management (GEA), with a focus on administration and management, or equivalent
Experience in a similar administrative management and client relations role
Proficiency in Excel when working with large volumes of data
Ability to handle and analyze client information
Proficiency in Outlook and managing a high volume of emails
Comfortable with telephone communication and office-based work
Interest in administrative management and client relations
Ability to manage complex situations with determination

Benefits

Comp & perks

Meal allowance
Profit-sharing and incentive bonuses, plus a savings plan with employer matching contributions
Up to 3 days of remote work per week after the probationary period
Employee Social and Economic Committee (CSE) benefits
One solidarity day per year
Career development: all our positions are open to internal or geographic mobility
Skills development
Diversity, gender equality, and disability support policies