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Client Relations Specialist, Back Office
Bureau Veritas Group. Provide administrative support and back-office management for DBE activities (Property Diagnostics, Buildings, and Industrial Equipment) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including invoicing management and client relationship management, while ensuring adherence to contractual best practices and optimizing team processes.
Highest-signal resume keywords
Client Relationship ManagementInvoicing ManagementContractual Best PracticesAdministrative SupportTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AdministrationPost-Secondary DiplomaInvoicingContract ManagementProcess Optimization
Soft Skills
Priority ManagementTeamworkCustomer Satisfaction
Tools & Technologies
IT Tools
Industry Keywords
DBE ActivitiesProperty DiagnosticsBuildingsIndustrial Equipment
About the role
Key responsibilities & impact- Provide administrative support and back-office management for DBE activities (Property Diagnostics, Buildings, and Industrial Equipment)
- Manage dynamic invoicing for services performed
- Ensure the application of contractual best practices, including billing for contingencies and contract amendments
- Support follow-up with clients regarding missing purchase orders to ensure invoicing can be completed
- Manage administrative priorities with the team to optimize processes
- Ensure smooth administrative processes and customer satisfaction
- Report to the Back-Office Manager as part of a nine-person team
- Work remotely after completing training and becoming fully autonomous in the role
Requirements
What you’ll need- At least a two-year post-secondary diploma in SME/PME-PMI business administration assistance, secretarial studies, or an equivalent qualification
- At least two years of experience in a business environment, ideally in the same industry
- Comfortable using IT tools
- Strong client relationship management skills
- Ability to manage priorities
- Ability to work effectively as part of a team
Benefits
Comp & perks- Meal vouchers
- Profit-sharing, employee savings plan with employer matching contributions
- Up to three days of remote work per week, subject to manager approval
- Career development and internal or geographic mobility opportunities
- Professional skills development
- Inclusion, gender equality, and disability support policies