Client Service Manager – Southeast

Bureau Veritas Group

. Manage, engage, and support a team of approximately 10 employees .

Posted 11/12/2026full-timeChampagne Au Mont d’Or • FranceMid-LevelSenior💰 €38,000 - €45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills while ensuring high-quality client relationships and operational efficiency. Proficient in scheduling, logistics coordination, and implementing process improvements.

Highest-signal resume keywords

Team ManagementClient ServiceScheduling ProficiencyOrganizational SkillsB2B Services Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingLogistics CoordinationActivity TrackingVariance AnalysisCorrective Action Implementation

Soft Skills

Attention to DetailCommunication SkillsProblem-SolvingPrioritization

Tools & Technologies

Scheduling ToolsActivity Tracking Tools

Industry Keywords

B2B ServicesClient RelationshipsOperational TeamsField Resource Coordination

About the role

Key responsibilities & impact

Manage, engage, and support a team of approximately 10 employees
Organize and oversee the scheduling of auditors’ assignments and inspections
Ensure high-quality client relationships across the Southeast region by phone and email
Ensure business continuity and smooth operations
Anticipate sensitive situations and coordinate actions with operational teams
Monitor activity and service quality indicators
Analyze variances and implement corrective actions
Drive improvements in the team’s organization and practices
Maintain and develop the team’s skills
Collaborate with managers, operational leads, auditors, inspectors, and internal departments

Requirements

What you’ll need

Bachelor’s degree equivalent to two or three years of post-secondary education in business, management, or a related field
Significant experience in scheduling, client service, or logistics
Proven experience managing a team
Experience in a B2B services environment involving the coordination of field resources is an advantage
Strong organizational skills and attention to detail
Ability to manage priorities and ensure reliable scheduling
Comfortable communicating by phone and email
Proficiency with scheduling and activity-tracking tools
Ability to identify bottlenecks and propose solutions

Benefits

Comp & perks

Profit-sharing and employee incentive bonuses
Company savings plan with employer matching contributions
Additional premiums/bonuses depending on applicable programs
Meal vouchers
Up to three days of remote work per week after the probationary period
Works Council benefits
Internal or geographic mobility opportunities
Career progression and skills development