Customer Relations Officer – Back Office

Bureau Veritas Group

. Manage the opening of contracts and amendments in the internal software .

Posted 10/28/2026contractNanterre • FranceJuniorMid-Level💰 €26,000 - €27,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract management and customer relationship management within the building and construction sector, with strong capabilities in invoicing and administrative support. Proficient in Microsoft Office and Excel for managing complex data and documentation.

Highest-signal resume keywords

Contract ManagementInvoicingCustomer Relationship ManagementMicrosoft ExcelCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract AnalysisAdministrative SupportComplex Spreadsheet ManagementDocument DraftingCustomer Advisory

Soft Skills

Ability To Work Under PressureExcellent Written CommunicationExcellent Verbal Communication

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Two-Year Post-Secondary Diploma In SME ManagementSales Qualification

Industry Keywords

Building SectorConstruction SectorÎle-De-France Region

About the role

Key responsibilities & impact

Manage the opening of contracts and amendments in the internal software
Collaborate with Construction Technical Inspection Account Managers and Health and Safety Protection Coordinators
Handle invoicing for services in accordance with contractual terms
Maintain customer relationships by email and telephone with clients in the Île-de-France region
Process administrative and commercial requests from internal and external clients
Manage the administrative and customer relationship aspects of client contracts in the building and construction sector

Requirements

What you’ll need

At least a two-year post-secondary diploma in SME Management, Sales, or an equivalent qualification
At least 2 years of experience in back-office customer advisory, invoicing, and contract management
Advanced proficiency in Microsoft Office and Excel
Ability to create and manage complex spreadsheets and draft professional documents
Ability to analyze and interpret contracts
Excellent written and verbal communication skills
Ability to work under pressure and manage urgent requests

Benefits

Comp & perks

Profit-sharing bonus
Employee participation bonus
Meal vouchers
Remote Work Policy allowing up to 3 days per week, subject to manager approval
Immediate access to the Social and Economic Committee (CSE)
Time Savings Account
1 day per year for a charitable initiative
Internal or geographic mobility opportunities
Career progression and skills development