Technical Services Manager – Hardlines and Toys

Bureau Veritas Group

. Provide technical support required to profitably grow the global business with regional clients .

Posted 9/29/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sustainability Services, technical leadership, and client management, with a strong focus on regulatory compliance and market intelligence. Proven ability to develop and implement strategic initiatives that drive business growth and enhance client relationships.

Highest-signal resume keywords

Sustainability Services Management SystemsTechnical Leadership in SustainabilityClient Interaction and Customer Requirements AnalysisRegulatory Compliance and Standards KnowledgeMarket Assessment and Strategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Concepts and ProcessesTesting and AuditingProduct Performance EvaluationProposal DevelopmentMarket Intelligence AnalysisBudgeting and Business AcumenEnvironmental AuditsSustainability ReportingMethodology DevelopmentConsumer Product Manufacturing

Soft Skills

Effective Communication SkillsProblem-Solving SkillsCritical ThinkingOrganizational DesignPeople Development

Tools & Technologies

Microsoft Office SuiteLaboratory InstrumentationTechnical Consulting ToolsPresentation Software

Certifications & Qualifications

ISO 14000ISO 9000ISO 17021ISO 50001GHG ProtocolCDPSBTIGRISASBTCFD

Industry Keywords

SustainabilityQuality AssuranceConsumer ProductsEnvironmental StandardsP&L Responsibility

About the role

Key responsibilities & impact

Provide technical support required to profitably grow the global business with regional clients
Develop and implement initiatives to establish technical leadership in the region
Support Global Operations initiatives
Work with global business partners to develop and execute regional sales plans for Sustainability Services
Participate in sales activities including technical presentations, proposal development, and line reviews
Lead implementation of the technical product-line component of new business
Support maintenance and growth of current account sales
Develop and maintain technical content for sales and marketing materials
Provide regional input to Global Marketing
Serve as a bridge between the region and Global Operations on client needs, capacity, capability, pricing, and standards
Support new service development through market insight, proposals, market studies, focus groups, consultant oversight, product launches, training, presentations, webinars, and conference calls
Manage research and development on social and environmental audits, sustainable claims, climate change, traceability, and ESG reporting
Monitor regional regulations and industry standards and communicate changes through technical bulletins and tools
Develop client recommendations for responding to changing regulations and standards
Update or develop methodologies with Global Operations to ensure compliance
Resolve technical issues involving clients, internal teams, and sites
Develop and maintain protocols and test packages for regional client safety, regulatory compliance, product performance, and certification needs
Provide market intelligence on the QHSE and Sustainability market in the Americas
Develop proposals for new market opportunities and relevant acquisitions
Support new product introductions with marketing materials, training, presentations, seminars, and webinars
Ensure the success of new products with regional clients, including achievement of sales targets

Requirements

What you’ll need

MBA or business experience preferred, with 5 years of progressive P&L responsibility
Minimum of a 4 year related Technical/Science, Environmental or Chemistry degree, or related discipline
Knowledge of Sustainability Services related management systems preferred, such as, SA8000 or equivalent and/or ISO 14000, ISO 18000, ISO 9000, ISO 17021, ISO 50001, ISO 14040, ISO 14044, ISO 14064-1, ISO 14064-2, ISO 14067, PAS 2050, PAS 2060, GHG protocol, CDP, SBTI, CCER, GRI, SASB, TCFD, AA1000
Five (5) years of experience in a related technical area including progressive management positions
Five (5) years of experience in a management position that includes technical leadership responsibility in Sustainability/quality assurance/product testing/consumer product manufacturing environment
Five (5) years of experience in consumer products businesses
Demonstrated experience in dealing directly with customers
An equivalent combination of education and experience may be accepted in lieu of above
Strategic thinking and ability to adapt strategy to changing market conditions
Demonstrated management skills, including organizational design, recruiting and retention, and people development
Marketing and market assessment skills
Client interaction and customer requirements analysis
Effective oral and written communication skills, including presentation ability
Problem-solving and critical-thinking skills
Strong training and presentation skills
Expert knowledge of technical concepts, processes, and equipment within the assigned product line
General knowledge of testing, audits, and technical consulting concepts, processes, and equipment
Strong computer skills and medium to high proficiency in Microsoft Office Suite
Familiarity with laboratory instrumentation and equipment
Experience with the budgeting process and business acumen