Technical Specialist – Chemistry and Analytics

Bureau Veritas Group

. Provide technical, client, and business-line support to the Americas region and global business line .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Analytical Chemistry and regulatory compliance, with a strong focus on client support, technical training, and service development. Proficient in developing standard operating procedures and improving internal quality systems to enhance customer satisfaction.

Highest-signal resume keywords

Analytical Chemistry ExpertiseTechnical Training DevelopmentRegulatory Compliance InterpretationCustomer Service ExperienceMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical ChemistryStatistical ProceduresLaboratory InstrumentationStandard Operating Procedures (SOPs)Technical GovernanceCapacity PlanningTesting MethodologiesTechnical Content DevelopmentComplaint InvestigationQuality Systems Improvement

Soft Skills

Excellent Communication SkillsPresentation DeliveryClient Relationship ManagementProblem SolvingTeam Collaboration

Tools & Technologies

Microsoft Office SuiteLotus NotesStatistical Packages

Industry Keywords

Regulatory ServicesService ExpansionTechnical SupportClient SatisfactionContinuous Improvement

About the role

Key responsibilities & impact

Provide technical, client, and business-line support to the Americas region and global business line
Support technical services, strategy, new product development, global processes, capacity planning, and technical governance
Identify opportunities for new products and revenue through service expansion and development
Monitor, develop, and manage technical aspects of globally executed regulatory services for Americas customers
Provide technical insight, interpretations, opinions, and recommendations to clients and colleagues
Maintain and improve internal quality systems and technical service processes
Respond to technical questions from the Tech Inquiry Mailbox within applicable turnaround times
Develop SOPs, methods, work instructions, and standard interpretation practices
Develop and conduct technical training for internal and external audiences
Match client needs with Bureau Veritas testing offerings
Monitor customer inquiries and identify potential new service opportunities
Monitor regulatory and industry-standard changes and update or develop testing methodologies
Resolve technical issues across regional sites and with clients
Participate in global processes and continuous improvement
Support client satisfaction initiatives with Lab Managers/Directors and Business Development teams
Interface with client projects, support knowledge-product sales, and participate in industry committees and conferences
Develop technical content for marketing materials and interact with governmental agencies
Partner with Business Development and Account Management on new-service integration and RFPs
Lead implementation of new, repackaged, and extended technical services
Ensure accurate and consistent test methods across the Americas region
Implement and monitor adherence to global testing methodology
Monitor audits and correlation programs and provide technical guidance for accurate test results
Assist with complaint investigations and resolutions
Align regional testing capabilities and capacity with sales and marketing plans

Requirements

What you’ll need

Bachelor's degree in a related field required
Master's degree is a plus
Minimum of 5 years of experience with customer services and/or direct customer interface
2–3 years of relevant experience in the assigned service line or related discipline required
Extensive knowledge of applicable expertise areas, such as Analytical Chemistry, including concepts, processes, and equipment
Ability to interpret regulations and standards
Strong math skills and working knowledge of statistical procedures
Medium to high proficiency in Microsoft Office Suite, Lotus Notes, and statistical packages
Familiarity with laboratory instrumentation and equipment
Excellent oral and written communication skills, including presentation delivery
Ability to travel up to 20% of the time in the USA, with limited international travel

Benefits

Comp & perks

Compensation range of $90,000–$110,000 annually
Permanent employment
Opportunities for technical training and professional development
Membership in relevant industry organizations
Travel opportunities up to 20% in the USA, with limited international travel