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Zoning Report Technical Writer
Bureau Veritas Group. Provide technical and administrative support to field and operations staff .
About the role
Key responsibilities & impact- Provide technical and administrative support to field and operations staff
- Coordinate project assignments, setup, communication, scheduling, and completion
- Coordinate schedules with vendors, clients, and internal/external teams
- Develop project progress, problem, and solution reports; track data through web-based project management tools
- Receive and distribute Client Supplied Material (CSM)
- Contact municipality departments for project information
- Conduct document research of client-supplied materials
- Submit and track check requests for municipal data and information
- Track and procure pending municipal data needed for zoning and SIR reports
- Support the RFP Team by processing/obtaining FLEX IDs for new vendors
- Write technical zoning reports and site-investigation reports (SIRs)
- Communicate required information and expected delays to stakeholders
- Revise reports when additional municipal information is received
- Provide zoning-related information to clients verbally and electronically
- Lead responses to post-delivery client questions and requests, delegating follow-up as needed
- Identify and communicate workflow efficiencies
- Deliver timely, proactive customer service and protect confidential company information
- Follow company policies, procedures, work instructions, quality standards, and safety requirements
- Work overtime with prior authorization when required
Requirements
What you’ll need- High school diploma or General Education Diploma (GED) required
- Minimum of two years of administrative type experience
- Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from clients, peers, and technical field staff
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Proficiency operating a computer and knowledge of word processing, spreadsheet, and project management software
- Time management, active listening, critical thinking, problem solving, and oral and written communication skills
- Ability to work independently and in a team environment
- Must have a cell phone and supply your own internet service
- Must be able to meet the physical demands of the job
- Ability to successfully work from remote location
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Company-matched Retirement plan
- Generous Paid Time Off and Company Holidays
- Life Insurance and AD&D coverage
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Optional life and pet insurance
- EAP and Total Wellbeing Lifestyle Programs
- Tuition Assistance and/or Professional Development
- Employee Discounts
- Starting hourly rate: $25.00/hour+