Tax Resolution Specialist

Business Financial Group

. Manage assigned U.S. tax resolution cases from initial review through completion . Review IRS notices, account transcripts, tax records, and supporting documents to identify issues and recommend resolution strategies .

Posted 11/5/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IRS Taxpayer Representation and Tax Resolution, with strong capabilities in managing cases independently, effective communication with IRS personnel, and maintaining accurate case documentation. Proficient in utilizing secure systems for case updates and client information management.

Highest-signal resume keywords

Active Enrolled Agent (EA) CredentialIRS Taxpayer Representation ExperienceIRS Collection Processes KnowledgeCase Management SkillsEffective Communication with IRS Personnel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tax Resolution StrategiesIRS Notices ReviewFinancial Statement PreparationCase DocumentationInstallment Agreements ManagementOffers in Compromise HandlingPenalty AbatementLiens and Levies ManagementCase Record MaintenanceDeadline Monitoring

Soft Skills

Excellent Written CommunicationStrong Organizational SkillsPrompt ResponsivenessAccessibility for CoordinationClient Discussion Engagement

Tools & Technologies

BFG’s Case Management SystemSecure Communication ChannelsWhatsAppText Messaging

Certifications & Qualifications

Enrolled Agent (EA)CPA License

Industry Keywords

IRSTax ResolutionTaxpayer RepresentationTax ComplianceTax RecordsCollection NoticesTax LiabilitiesCase UpdatesConfidential Client InformationIRS Agents Communication

About the role

Key responsibilities & impact

Manage assigned U.S. tax resolution cases from initial review through completion
Review IRS notices, account transcripts, tax records, and supporting documents to identify issues and recommend resolution strategies
Represent authorized clients before the IRS
Communicate directly with IRS agents, revenue officers, and other relevant personnel
Handle outstanding tax liabilities, installment agreements, offers in compromise, penalty abatement, collection notices, liens, levies, and other resolution issues
Prepare and submit authorizations, correspondence, financial statements, and supporting documentation
Coordinate with BFG’s team to obtain missing information, explain case requirements, and provide progress updates
Monitor response dates, submission deadlines, and follow-up commitments
Maintain complete and accurate case records in BFG’s designated system
Log every conversation with IRS representatives promptly, preferably on the same business day, including conversation details, participants, client and tax-period references, outcomes, commitments, documents requested, next steps, responsibilities, and deadlines
Upload relevant correspondence and supporting documents to case records
Remain accessible for work coordination, scheduled IRS calls, client discussions, and internal case reviews

Requirements

What you’ll need

Currently based in the United States
Active Enrolled Agent (EA) credential or CPA license in good standing
Minimum five years of hands-on IRS taxpayer representation and tax resolution experience
Demonstrated ability to manage cases independently and communicate effectively with IRS personnel
Strong knowledge of IRS collection processes and tax resolution options
Excellent written communication, organization, and case documentation skills
Ability to deliver accurate work within agreed timelines
Willingness to use BFG’s systems for case updates, documentation, and task tracking
Remain reachable through WhatsApp or text message during mutually agreed availability windows
Respond promptly to messages and communicate delays or obstacles early
Be available for scheduled IRS calls, client discussions, and internal case reviews
Use BFG-approved secure channels and systems to exchange and store confidential client information
Submit an updated resume in PDF format only
Submit EA or CPA credential details and a summary of IRS representation experience

Benefits

Comp & perks

Flexible working hours, provided agreed deadlines are met
Project-based, part-time engagement
Availability windows agreed mutually
Project-based or hourly compensation to be agreed before each assignment