Consultant Experience & Delivery Coordinator – IT Consulting

C-Serv

. Lead and mentor 12 consultants through regular 1:1s, honest feedback and development goals, and flag early when someone may be thinking of leaving .

Posted 10/27/2026full-timeRemote • EgyptMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and mentoring capabilities, effectively managing a distributed team while ensuring compliance with HR administration and documentation. Proficient in handling Employer of Record relationships and managing competing priorities in a dynamic environment.

Highest-signal resume keywords

Team LeadershipHR AdministrationEmployer Of Record ManagementPerformance ReviewsFluent In English And Arabic

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR DocumentationContract ManagementOnboarding ProcessesVisa CompliancePayroll ManagementPerformance ManagementCost ModellingTimesheet ApprovalLeave TrackingCertification Renewals

Soft Skills

MentoringOrganizational SkillsConflict ResolutionCommunication SkillsTeam Building

Tools & Technologies

Productive

Industry Keywords

Employer Of RecordPEOPayroll ProviderConsultant ManagementRemote Team Management

About the role

Key responsibilities & impact

Lead and mentor 12 consultants through regular 1:1s, honest feedback and development goals, and flag early when someone may be thinking of leaving
Welcome each new joiner, arrange access and paperwork, and support them through their first weeks
Manage the Employer of Record relationship covering contracts, onboarding documents, work permits, PTO and payroll queries
Keep consultants’ visas and Ajeer sponsorship documents valid and compliant, handling embassy and visa calls
Track leave balances and certification renewals, and encourage consultants to take time off
Monitor contract renewals, contribute to pricing and cost modelling, and carry renewals through to completion
Approve timesheets and expenses in Productive and handle client reimbursement invoicing
Build a regular working relationship with the Dubai-based regional project manager, support account management, and follow escalations through resolution
Organise quarterly team meetups in Cairo and help a distributed team feel connected

Requirements

What you’ll need

Proven experience leading and mentoring a team of 10 or more, ideally spread across locations or time zones
A history of running performance reviews and building development plans
Hands-on experience with an Employer of Record, or something close such as a PEO or an outsourced payroll provider
Strong knowledge of HR administration and documentation
Excellent organisation, and the ability to manage competing priorities without letting any slip
The confidence to say no to a demanding team member or client, clearly and politely
Fluent English and Arabic

Benefits

Comp & perks

A role with real ownership, and a direct line to the Consultant Engagement Lead
Regular exposure to a global business operating in 50+ countries
A team that invests in your growth
Competitive Salary
Health Insurance