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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and servicing IPTV, high-speed data, and voice services, while ensuring compliance with safety and licensing requirements. Proficient in fiber splicing, network configuration, and customer service, with strong communication skills and the ability to manage on-call responsibilities.
Highest-signal resume keywords
IPTV InstallationFiber SplicingNetwork ConfigurationCustomer ServiceHome Automation Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fiber Diagnostic ToolsCable InstallationTroubleshooting HardwareWired and Wireless NetworksCAT6 WiringVoice ServicesVideo Equipment InstallationHome Security SystemsEquipment ProvisioningPerformance Testing
Soft Skills
Good Communication SkillsInterpersonal SkillsCustomer Service Mindset
Tools & Technologies
OTDRLight MetersWireless RoutersComputer KeyboardInstallation Tools
Certifications & Qualifications
High School DiplomaDriver's License
Industry Keywords
IPTVHome AutomationSecurity SystemsFiber OpticsWireless Technology
About the role
Key responsibilities & impact- Install and service IPTV, high-speed data, and voice services in residential environments
- Work with wireless video equipment, run and pull cables, and provision equipment according to codes and standards
- Install and service home security and automation systems while adhering to licensing and safety requirements
- Splice fiber connectors using OTDR, light meters, and other fiber diagnostic tools
- Troubleshoot hardware and software issues, adjust or replace inoperative equipment, and test performance
- Conduct customer premise surveys, recommend equipment placement, and manage scheduling impacts
- Wire CAT6 and/or fiber optic drops inside customer homes
- Demonstrate systems to clients and secure training sign-off
- Configure wired and wireless networks and devices
- Maintain company tools and assets, reporting defective materials or inaccurate job information
- Clean up work areas after installation and patch drill holes
- Work shift rotations including Saturdays and provide after-hours and weekend on-call support
- Perform additional duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- Good oral and written communication skills
- Experience with IPTV, cable TV, and/or home automation/security systems
- Strong interpersonal skills and customer service mindset
- Experience in fiber splicing, wireline phone service, wireless routers, and wireless technology receives special consideration
- Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing a computer screen
- Must be able to work some evenings and weekends in an on-call/emergency environment
- Must be able to handle and move 50 lbs. or more
- Must be able to work on a ladder for an extended period
- Must have good hand-eye coordination
- Must be able to operate tools and equipment
- Must be able to traverse difficult terrain, bend, crawl, and work in attics and outdoor weather conditions for extended periods
- Must be available via phone 24/7 for emergencies and on-call as directed
- Regional and occasional long-distance travel required
- Must have an appropriate driver’s license and be insurance eligible
Benefits
Comp & perks- Competitive Compensation Package
- Blue Cross Blue Shield Health Insurance
- Tuition Assistance Programs
- Complimentary Wireless Service & Device*
- 401k Match
- Teladoc Telemedicine
- WellBeacon Wellness Program
- Paid Talent Referral Opportunities
- Tailored learning paths for every position