Sales Order Coordinator

. Collaborate with Manager, Sales Support, Sales Directors, Account Executives and Solution Architects to determine strategic sales approaches .

Posted 10/15/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and order management capabilities, with proficiency in CRM systems and 3rd party manufacturer tools. Possesses excellent communication and organizational skills to effectively collaborate with sales teams and manage customer relationships.

Highest-signal resume keywords

Bachelor's Degree in Business1-3 Years Sales ExperienceProficient in Microsoft Office SuitesProficient in 3rd Party Manufacturer ToolsStrong Problem Identification and Resolution Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Communication SkillsOrganizational SkillsExceptional Listening SkillsSelf-MotivatedAbility to Work Independently and as Part of a Team

Tools & Technologies

CRM SystemMicrosoft Office SuitesManufacturer Tools

Industry Keywords

Sales SupportCustomer Order ManagementDeal ProfitabilitySales Engagement ModelsProcess Improvements

About the role

Key responsibilities & impact

Collaborate with Manager, Sales Support, Sales Directors, Account Executives and Solution Architects to determine strategic sales approaches
Establish and maintain ongoing rapport with existing and potential customers
Provide customer service by responding to information requests and troubleshooting account or order management issues
Complete customer order management in the CRM system
Prepare accurate customer order packages for placement using the order checklist
Coordinate with Account Executives, Procurement, Project Management and customers throughout the sales cycle and delivery process
Maximize deal profitability through OEM programs and promotions
Use manufacturer tools to secure and maintain deal registration and special pricing
Work jointly with Account Executives and Regional Renewal Managers to follow the T-Minus schedule and update the CRM Contract Renewal Dashboard
Send sales orders, statements of work and other customer-facing documents to Account Executives for review
Support customer communications when Account Executives are unavailable while keeping the Account Executive as the main customer contact
Ensure order accuracy and alignment with company best practices, margin percentages, discounts and booking policy
Stay informed on industry changes and improve sales knowledge
Maintain knowledge of company policies, procedures and objectives and discuss them accurately with customers
Process strategic manufacturer orders promptly during end-of-month, end-of-quarter and end-of-year periods
Back up and assist other POD or regional team members during high order volume or PTO coverage
Attend internal and external training classes
Work with the Director on task forces and internal projects
Identify and propose process improvements

Requirements

What you’ll need

Bachelor’s degree or equivalent in a business-related subject
1 - 3 years sales/business experience
Excellent communication and organizational skills
Proficient with Microsoft Office Suites
Ability to work in a fast paced, high volume, challenging environment
Exceptional listening, verbal, and written communication skills
Self-motivated, with high energy, operates with urgency
Ability to work independently and part of a team
Ability to absorb technical information and execute
Strong problem identification and resolution skills
Proficient in 3rd party manufacturer tools, business processes and sales engagement models

Benefits

Comp & perks

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent C are and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)