EWM Support Consultant III

C5MI

. Perform hypercare support and resolve complex live system issues following SAP EWM implementations .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $115,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SAP EWM configuration and troubleshooting, with a strong understanding of the software development life cycle (SDLC). Capable of leading support initiatives, performing root cause analysis, and collaborating effectively with cross-functional teams.

Highest-signal resume keywords

SAP EWM ConfigurationRoot Cause AnalysisSoftware Development Life Cycle (SDLC)SAP EWM CertificationClear Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP EWMTroubleshootingConfigurationRoot Cause AnalysisRegression TestingFunctional SpecificationsPerformance TrackingABAP Code DebuggingProcess ImprovementQuality Assurance

Soft Skills

Clear CommunicationCollaborationProblem SolvingMentoringPrioritization

Tools & Technologies

S/4HANAECCRF FrameworkPost Processing Framework (PPF)Material Flow System (MFS)

Certifications & Qualifications

SAP EWM Certification

Industry Keywords

LogisticsSupply Chain ManagementTransportationGovernment ClearanceDepartment of Defense

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Perform hypercare support and resolve complex live system issues following SAP EWM implementations
Own moderately complex and high-priority support tickets from diagnosis through deployment
Perform root cause analysis across EWM configuration, master data, S/4HANA or ECC interfaces, and custom objects
Coordinate permanent fixes with development teams
Configure EWM solutions and design fixes and minor enhancements
Prepare functional specifications for development teams
Identify recurring issues and recommend process or system improvements
Track system performance and identify bottlenecks
Lead testing of fixes, patches, and enhancements, including regression testing
Validate results with business users
Collaborate with clients, business stakeholders, development teams, and project managers
Informally mentor EWM Support Consultants I and II and review their resolutions and documentation
Document support processes, configurations, troubleshooting procedures, resolutions, and best practices
Apply software updates and security patches
Travel 25–50% to client sites for onsite go-live and hypercare support
Participate in quality assurance activities and protect sensitive information according to security policies
Perform other related tasks assigned by the direct supervisor

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Logistics, Transportation, Supply Chain Management, or a related field and 3-5 years of relevant experience, including SAP EWM configuration and troubleshooting, OR 5-7 years of relevant experience without a bachelor’s degree
Background or education in logistics, distribution, MIS, IT, or a related field
SAP EWM certification required; if not currently certified, must obtain certification within 6 months of hire
Strong understanding of SAP EWM and the software development life cycle (SDLC)
Experience owning deliverables and solving moderately complex problems
Ability to handle multiple support tickets simultaneously and prioritize urgent issues
Clear and professional communication skills, including explaining technical concepts to non-technical users
Ability to work collaboratively in diverse, cross-functional teams and manage competing priorities
Ability to work independently in a fast-paced environment
Must be able to obtain and maintain an active government clearance, requiring U.S. citizenship
Nice to have: Experience on at least one full-lifecycle SAP EWM implementation
Nice to have: Experience with RF framework, Post Processing Framework (PPF), or Material Flow System (MFS)
Nice to have: Ability to read and debug ABAP code
Nice to have: Experience working with the Department of Defense or another federal agency

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Life insurance coverage
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Personal development support