Technical Writer – Instructional Design

C5MI

. Collaborate with subject matter experts to gather information and document requirements for instructional solutions .

Posted 10/13/2026full-timeRemote • United StatesJunior💰 $26 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in instructional design and technical writing, with a strong focus on developing training content and documentation for SAP systems. Proficient in collaborating with stakeholders to ensure content accuracy and effectiveness while adhering to established standards and guidelines.

Highest-signal resume keywords

Instructional DesignTechnical WritingSAP Applications ExperienceMicrosoft Office SuiteADDIE Model Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignTechnical WritingGraphic DesignContent DevelopmentDocumentation StandardsUser Guide CreationProcess Flow DocumentationQuality AssuranceVersion ControlTraining Material Evaluation

Soft Skills

Strong Communication SkillsAttention to DetailAdaptabilityCollaborationStakeholder Engagement

Tools & Technologies

SAP ECCSAP S/4HANAMicrosoft WordMicrosoft PowerPointMicrosoft ExcelSAP Enable NowArticulate 360CamtasiaSnagitAdobe Creative Cloud

Industry Keywords

Federal GovernmentGovernment ContractingAdult Learning PrinciplesTraining EnablementSecurity Policies

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Collaborate with subject matter experts to gather information and document requirements for instructional solutions
Communicate with team members and stakeholders to clarify technical concepts and confirm content accuracy
Develop training content including user guides, job aids, quick reference cards, and presentation materials
Document SAP business processes, workflows, user actions, and system procedures using established templates and standards
Capture and incorporate screenshots, diagrams, and process flows
Participate in designing interactive instructional activities and exercises for new SAP users
Follow style guides, version control practices, and review cycles; submit drafts to the lead instructional developer
Evaluate and update documentation and training materials based on user feedback, system changes, and effectiveness reviews
Support training-session preparation and logistics, including materials, training environments, and attendee resources
Participate in quality assurance activities and protect sensitive information in accordance with security policies

Requirements

What you’ll need

Bachelor's degree in English, Communications, Instructional Design, Education, or a related field, or equivalent experience
1-3 years of relevant experience with a Bachelor's degree, or 2-3 years of relevant experience without a Bachelor's degree; internships, apprenticeships, and military experience count
Experience or coursework in instructional design, technical writing, or graphic design
Strong written and verbal communication skills, with attention to detail, accuracy, and consistency
Working knowledge of Microsoft Word, PowerPoint, and Excel
Ability to learn quickly and adapt to new technologies, systems, and processes
U.S. citizenship required
Must be able to obtain and maintain an active government clearance
Nice to have: 1+ year of experience working with SAP applications (SAP ECC or SAP S/4HANA)
Nice to have: Familiarity with ADDIE and adult learning principles
Nice to have: Experience with SAP Enable Now, Articulate 360, Camtasia, or Snagit
Nice to have: Experience creating visual content with Microsoft Visio or Adobe Creative Cloud
Nice to have: Experience supporting training or enablement in a federal government or government contracting environment

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Life insurance
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Personal development support
Accommodation support for disability or religious observance