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Travel Insurance Representative, AMF-Certified
CAA-Québec. Answer customer calls and identify their needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accident and sickness insurance with a strong focus on compliance with AMF requirements. Possesses excellent communication skills and the ability to build trusting relationships with clients while achieving sales targets.
Highest-signal resume keywords
AMF Certification in Accident and Sickness InsuranceFluency in French and EnglishAnalytical SkillsExcellent Communication SkillsStrong Learning Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyAbility to Build Trusting RelationshipsIndependence
Certifications & Qualifications
AMF Certification in Accident and Sickness Insurance
Industry Keywords
Insurance ProductsComplianceSales TargetsCustomer ServiceCAA-Quebec
About the role
Key responsibilities & impact- Answer customer calls and identify their needs
- Gather relevant information to provide the best coverage
- Provide detailed information about the features and benefits of insurance products
- Ensure compliance with AMF requirements
- Meet performance expectations for efficiency and sales
- Contribute to team spirit and collective intelligence
- Keep knowledge up to date and develop expertise
- Advise clients on other CAA-Quebec products and services
Requirements
What you’ll need- College, university, or other relevant diploma
- AMF certification in accident and sickness insurance (required)
- Strong learning ability
- Excellent communication skills
- Demonstrated empathy and ability to build trusting relationships with clients
- Analytical skills to provide tailored solutions
- Ability to work independently and achieve sales targets
- Fluency in French and English
- English proficiency is required for this position due to interactions with English-speaking clients, partners, and/or suppliers
Benefits
Comp & perks- Hybrid work model (2 days per month in the office)
- Comprehensive group insurance
- Retirement plan (up to 6%, with matching contributions)
- 3 weeks of vacation
- Option to purchase additional leave
- Employee and family assistance program
- Free CAA-Quebec membership card
- Various discounts at our Travel Centres, on insurance, and with our partners