Case Manager

Cabarrus Health Alliance

. Provide client support and case management across clinical, community, detention, and harm reduction settings .

Posted 10/8/2026full-timeConcord • North Carolina • United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client support and case management within clinical and community settings, with a strong focus on harm reduction principles and effective documentation practices. Capable of collaborating with diverse groups and advocating for client needs while maintaining accurate records.

Highest-signal resume keywords

Client SupportCase ManagementHarm Reduction PrinciplesElectronic Health Record DocumentationPeer Support Specialist Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Intake and Enrollment ActivitiesData TrackingMonthly ReportingService RecordingDecision Making

Soft Skills

CollaborationTactfulnessGood JudgmentAdvocacy

Certifications & Qualifications

Peer Support Specialist Certification

Industry Keywords

Substance Use RecoveryMental Health TreatmentHomelessnessIncarcerationProbation

About the role

Key responsibilities & impact

Provide client support and case management across clinical, community, detention, and harm reduction settings
Conduct intakes and enrollment activities
Follow care plans for clients
Complete data tracking and monthly reports
Document appropriately in the electronic health record
Accompany clients to meetings
Participate in community group meetings to advocate for client needs
Work Monday–Friday, 8:00 a.m.–5:00 p.m., for 30–40 hours per week

Requirements

What you’ll need

Bachelor's degree in a human service field or similar degree with two years of experience with incarceration, probation, substance use recovery, mental health treatment, or homelessness OR high school diploma or equivalent with 4 years of experience in these areas and a peer support specialist certification OR equivalent education or experience
Knowledge of harm reduction principles, recovery, and person-first language
Ability to plan and work collaboratively with community partners and CHA staff in person and virtually
Ability to work with diverse groups of people and deal tactfully with others
Ability to exercise good judgment in appraising situations and making decisions
Ability to accurately record services rendered and interpret and explain records
Lived experience preferred

Benefits

Comp & perks

Employer-paid health insurance with low out-of-pocket cost
Retirement pension (NC Local Government Retirement System)
401(k) with match
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid vacation
Paid sick leave
13 paid holidays
Floating holiday
New hires start with two vacation and sick days and begin accruing immediately
Paid parental leave
Paid volunteer hours
Employee assistance program
Tuition reimbursement
Longevity pay
Wellness allowance
Prior local and state government years of service count toward calculating vacation accrual rate