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Business/Systems Analyst
CACI International Inc. Provide advanced customer support in a production environment for Momentum Financials .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing advanced customer support for Momentum Financials, including system configuration, testing, and defect tracking. Proficient in analyzing federal financial processes and utilizing SQL for data extraction while ensuring compliance with project standards.
Highest-signal resume keywords
Momentum Financials SupportSQL Query DevelopmentFederal Financial ProcessesAgile MethodologiesAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisSystem ConfigurationTesting and ValidationDefect TrackingImpact AnalysisFinancial ReportingGeneral LedgerBudgetingAccounts Payable
Soft Skills
Analytical SkillsProblem-SolvingWritten CommunicationOral CommunicationTeam Collaboration
Tools & Technologies
Project Tracking ToolsArtificial Intelligence
Industry Keywords
Federal Financial RegulationsGovernment EnvironmentSAFe MethodologyHybrid Delivery Methodologies
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide advanced customer support in a production environment for Momentum Financials
- Maintain and resolve a workload of tickets and communicate statuses and impediments within project tracking tools
- Analyze project documentation and test in non-production environments to provide complete resolutions to stakeholders
- Facilitate meetings, workshops, and interviews with stakeholders to gather, validate, and review ticket issues
- Collaborate with government employees, developers, testers, and Momentum SMEs to ensure requirements are clearly understood and implemented correctly
- Support system configuration, testing, validation activities, and execution support
- Support Momentum enhancements and defect tracking and fixes
- Perform impact analyses for proposed system changes, releases, and patches
- Utilize or develop SQL queries for data extracts
- Troubleshoot Momentum production issues by analyzing system behavior, reviewing data, and coordinating with technical teams to identify root causes and recommend solutions
- Ensure deliverables comply with project standards, governance processes, and documentation requirements
- Provide status updates, risks, and recommendations to leadership and stakeholders
- Contribute to continuous process improvement and identify opportunities to optimize Momentum functionality and reporting
- Maintain Knowledge Articles for Tier 1
- Utilize Artificial Intelligence to streamline processes, improve communication, and reduce costs
- Lead teams and engage with stakeholders
Requirements
What you’ll need- US citizen with ability to pass a Tier 2 MBI background investigation upon hire
- 8+ years of experience as an Analyst supporting Momentum Financials implementations or operations
- 8+ years of experience working with the Momentum Financials front-end, preferably database
- Knowledge of federal financials processes such as General Ledger, Budgeting, Accounts Payable, Accounts Receivable, and financial reporting
- Strong analytical, problem-solving, written, and oral communication skills
- Ability to work both independently and with a team to solve problems
- Ability to efficiently and effectively handle multiple and shifting priorities while meeting deadlines
- Flexibility to put in hours needed to meet tight deadlines
- Experience working in a government environment
- Experience with Agile, SAFe, or hybrid delivery methodologies
- Knowledge of accounting principles and federal financial regulations
Benefits
Comp & perks- Flexible time off benefit
- Robust learning resources
- Healthcare benefits
- Wellness benefits
- Financial benefits
- Retirement benefits
- Family support benefits
- Continuing education benefits
- Time off benefits
- Competitive compensation