Cloud Support Specialist

CACI International Inc

. Provide hands-on engineering and operational support for Azure cloud services across mission workloads .

Posted 10/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $63,300 - $129,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Azure Cloud Services, including deployment, configuration, and troubleshooting of resources such as VMs and AKS. Proficient in Infrastructure-as-Code practices and capable of analyzing performance metrics to resolve service issues.

Highest-signal resume keywords

Azure Cloud ServicesInfrastructure-as-Code (ARM, Bicep)Azure Kubernetes Service (AKS)Cloud Networking TroubleshootingAzure Certifications (AZ-104, AZ-204)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Azure Resource DeploymentVM ConfigurationPaaS Services ManagementContainer Workload TroubleshootingPerformance Metrics AnalysisDiagnostic Settings ConfigurationCloud Automation ProcessesTroubleshooting Procedures DocumentationCloud Diagnostic ToolsDevOps Pipelines

Soft Skills

Problem-Solving AbilitiesEffective Communication Skills

Tools & Technologies

Azure DevOpsGitHub ActionsDockerCloud Observability Tools

Certifications & Qualifications

AZ-104AZ-204

Industry Keywords

DoD Secret ClearanceGovernment Cloud EnvironmentsIL-Enclave Cloud Environments

Tech Stack

Tools & technologies

AzureCloudDNSDockerKubernetes

About the role

Key responsibilities & impact

Provide hands-on engineering and operational support for Azure cloud services across mission workloads
Deploy, configure, and troubleshoot Azure resources including VMs, storage, networking components, and PaaS services
Support and maintain Azure Kubernetes Service (AKS) clusters and assist with container workload troubleshooting
Implement and maintain Infrastructure-as-Code templates such as ARM or Bicep
Configure Private Endpoints, encryption options, and diagnostic settings for cloud resources
Investigate certificates, DNS, networking dependencies, and service connectivity issues
Analyze logs, performance metrics, and telemetry to identify and resolve service issues
Assist with deployment pipeline troubleshooting and improve automation processes
Research solution options and support new cloud capabilities
Document processes, troubleshooting procedures, and platform configurations
Provide informal mentoring and knowledge sharing to less-experienced engineers

Requirements

What you’ll need

U.S. Citizenship required
Ability to obtain and maintain a DoD Secret clearance
2–4 years of experience in cloud operations, engineering, or technical support
Experience with Azure core services, PaaS offerings, and AKS fundamentals
Familiarity with Infrastructure-as-Code tools such as ARM or Bicep
Ability to troubleshoot cloud networking, certificates, DNS, and connectivity issues
Strong problem-solving abilities and capacity to work independently
Effective communication skills with both technical and non-technical stakeholders
Azure certifications (AZ-104, AZ-204, or similar) desired
Experience with DevOps pipelines (Azure DevOps, GitHub Actions) desired
Familiarity with Docker, Kubernetes concepts, or cloud observability tools desired
Experience supporting cloud diagnostic or logging tools desired
Prior experience in government or IL-enclave cloud environments desired

Benefits

Comp & perks

Flexible time off benefit
Robust learning resources
Competitive compensation
Healthcare benefits
Wellness benefits
Financial benefits
Retirement benefits
Family support benefits
Continuing education benefits
Time off benefits
Learning and development opportunities