ITSA Project Manager

CACI International Inc

. Facilitate structured discovery sessions with system owners, program offices, regional operations staff, and end users across FEMA headquarters and all Regional offices .

Posted 9/23/2026full-timeUnited StatesSeniorLead💰 $105,100 - $231,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business architecture and IT consulting, with a strong focus on facilitating stakeholder engagement and translating operational needs into actionable modernization strategies. Proficient in analyzing complex systems and processes to enhance FEMA's mission outcomes and user satisfaction.

Highest-signal resume keywords

Business ArchitectureStakeholder EngagementOperational AnalysisProcess ImprovementFEMA Mission Area Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements ElicitationBusiness Case DevelopmentData AnalysisDocumentation SkillsOperational Performance AssessmentModernization RecommendationsBusiness Capability ModelingProcess ReengineeringCloud Migration FrameworksEmergency Management Lifecycles

Soft Skills

Facilitation SkillsWriting SkillsVisualization SkillsRelationship BuildingAnalytical Thinking

Certifications & Qualifications

DHS Entry on Duty (EOD) Clearance

Industry Keywords

Federal Mission SystemsDisaster ResponseGrants ManagementEmergency OperationsContinuity ProgramsDigital TransformationPortfolio RationalizationCapability-Based PlanningLean MethodologySix Sigma

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Facilitate structured discovery sessions with system owners, program offices, regional operations staff, and end users across FEMA headquarters and all Regional offices
Document frequency and purpose of system usage, stakeholder communities, and evolving mission requirements
Lead stakeholder interviews and workshops capturing operational realities
Build trusted relationships with mission owners
Map mission-critical functions and operational dependencies for each assessed system
Quantify outage impacts and consequences across steady-state operations and disaster surge conditions
Assess surge performance requirements and system behavior during emergency response scenarios
Trace system support for FEMA's preparedness, response, recovery, and mitigation mission areas
Document operational pain points, manual workarounds, inefficient processes, shadow IT solutions, and capability gaps
Identify barriers to system adoption, consolidation opportunities, replacement readiness, and improvement opportunities
Analyze business process documentation, SOPs, and workflow artifacts
Evaluate system capabilities against mission requirements and actual business needs
Recommend modernization-enabled process improvements
Assess customer and user experience across internal and external user communities
Evaluate SLAs, performance metrics, delivery reliability, usability, accessibility, and user adoption
Document delivery bottlenecks affecting mission outcomes or user satisfaction
Draft comprehensive system mission profiles
Contribute mission-focused inputs to scoring rubrics, confidence indicators, and validation frameworks
Validate facts, findings, and assumptions with stakeholders
Support prioritization model development using mission impact, operational risk, cost-benefit, feasibility, sequencing logic, and quantified benefits

Requirements

What you’ll need

Bachelor's degree and 15+ years of experience in business architecture, IT consulting, or mission analysis supporting federal mission systems
Demonstrated expertise eliciting, synthesizing, and documenting complex requirements and operational realities across diverse, geographically dispersed stakeholder groups
Proven ability to facilitate productive discovery sessions with technical and non-technical audiences
Proficiency building defensible business cases and modernization rationales explicitly tied to mission outcomes and measurable benefits
Strong analytical skills with the ability to identify patterns, dependencies, and improvement opportunities across complex operational environments
Exceptional writing and visualization skills; ability to craft clear, evidence-based narratives that resonate with executive audiences
Experience translating operational pain points into actionable modernization recommendations
Ability to obtain DHS Entry on Duty (EOD) clearance
Direct FEMA mission area experience in grants management, disaster assistance, individual assistance, public assistance, case management, emergency operations, or continuity programs
Familiarity with emergency management lifecycles and disaster response/recovery operations
Exposure to portfolio rationalization frameworks, capability-based planning, and enterprise architecture methodologies
Experience with federal business architecture practices or Business Capability Modeling
Background in process improvement methodologies (Lean, Six Sigma, business process reengineering)
Knowledge of FEMA organizational structure, mission programs, and regional operations
Previous work supporting federal IT modernization initiatives or digital transformation programs
Understanding of cloud migration decision frameworks and application rationalization approaches

Benefits

Comp & perks

Flexible time off benefit
Robust learning resources
Healthcare benefits
Wellness benefits
Financial benefits
Retirement benefits
Family support benefits
Continuing education benefits
Time off benefits
Competitive compensation