Sales Engineer, Technical Support

CACI International Inc

. Support Account Executives and Account Managers in all technical aspects of customer engagements .

Posted 9/30/2026full-timeUnited StatesJuniorMid-Level💰 $51,800 - $106,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hardware integration for autonomous platforms, with a strong focus on customer engagement and technical support. Proficient in delivering product training and technical documentation while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Hardware Integration ExperienceSales Engineering ExperienceExpertise in MAVLink, ArduPilot, and QGroundControlActive Security ClearanceExperience with EO/IR Camera Payloads

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportProduct TrainingFirmware UpdatesMachine Vision SystemsFull Motion Video SystemsEM Spectral Sensor TechnologyTCP/IP NetworkingGimbal OperationUnmanned Systems ApplicationsCustomer Feedback Capture

Soft Skills

Effective CommunicationCustomer EngagementCollaborationProblem SolvingAbility to Articulate Product Capabilities

Tools & Technologies

Gimbal SystemsEO/IR Camera PayloadsMAVLinkArduPilotQGroundControl

Certifications & Qualifications

Active Security Clearance

Industry Keywords

Defense Technology EcosystemUnmanned PlatformsISR ApplicationsField SupportTechnical Documentation

Tech Stack

Tools & technologies

TCP/IP

About the role

Key responsibilities & impact

Support Account Executives and Account Managers in all technical aspects of customer engagements
Provide technical support for new platform integrations and participate in pre-sale technical discussions
Deliver technical documentation and remote integration assistance as required
Conduct product training for customers in both pre- and post-sale phases
Travel regularly to customer sites to support bailments, demos, and new product deliveries
Serve as a subject matter expert on gimbal operation and performance expectations
Assist with product sustainment activities, including firmware updates and new feature rollouts
Support trade shows, industry events, and field exercises
Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs
Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts

Requirements

What you’ll need

2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms (UAS, USV, UGV)
2+ years of sales engineering, customer support, or field support experience
Familiarity with the defense technology ecosystem and unmanned systems applications
Strong ability to articulate product capabilities and engage effectively with customers and partners
Ability to travel on short notice for customer engagements and demonstrations
On site work required; remote work is not authorized
Candidate must work from a CACI facility when not traveling
Experience integrating or operating EO/IR camera payloads
Experience with machine vision and full motion video systems
Understanding of EM spectral sensor technology for ISR applications
Expertise in MAVLink, ArduPilot, and QGroundControl
Familiarity with optics, photonics, focal plane systems, or stabilization technologies
Familiarity with TCP/IP networking
Active security clearance
Bachelor's degree in engineering or a related technical field is preferred
Up to 50% travel required

Benefits

Comp & perks

Flexible time off benefit
Robust learning resources
Healthcare benefits
Wellness benefits
Financial benefits
Retirement benefits
Family support benefits
Continuing education benefits
Time off benefits
Competitive compensation