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Systems Engineer – Monitoring & Operations
CACI International Inc. Monitor enterprise systems, applications, servers, databases, cloud services, and network infrastructure using approved monitoring platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in monitoring enterprise systems and infrastructure, ensuring operational readiness and reliability. Proficient in incident management, log analysis, and utilizing monitoring platforms to enhance system performance and security.
Highest-signal resume keywords
Enterprise Systems MonitoringIncident ManagementLog AnalysisWindows And Linux Operating SystemsMonitoring Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Log AggregationTroubleshooting Infrastructure IssuesBasic Scripting (PowerShell, Python, Bash)Capacity MonitoringOperational Documentation
Soft Skills
Effective CommunicationProblem-SolvingCollaboration
Tools & Technologies
SplunkSolarWindsDatadogDynatraceAzure MonitorNagiosGrafanaPrometheus
Industry Keywords
ITIL ConceptsCloud Platforms (Microsoft Azure, AWS, Google Cloud)Networking Fundamentals (DNS, TCP/IP, Routing, Firewalls)
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityDNSFirewallsGrafanaLinuxPrometheusPythonSplunkTCP/IP
About the role
Key responsibilities & impact- Monitor enterprise systems, applications, servers, databases, cloud services, and network infrastructure using approved monitoring platforms
- Review system dashboards, alerts, and performance metrics to identify potential issues before they impact operations
- Ensure system availability, reliability, and operational readiness across supported environments
- Perform daily operational checks and health assessments of critical infrastructure
- Review and analyze system, application, security, and network logs
- Investigate alerts generated by monitoring and logging tools
- Correlate events from multiple systems to determine root causes and operational impacts
- Escalate issues according to established incident management procedures
- Serve as a first responder for infrastructure and application-related incidents
- Diagnose and resolve operational issues affecting system performance, availability, or security
- Execute documented remediation procedures and recovery actions
- Coordinate with engineering, cybersecurity, networking, and application teams during incident response
- Support major incident management efforts and provide timely status updates
- Monitor capacity, performance, and utilization of infrastructure components
- Identify degradation trends and recommend corrective actions
- Perform routine maintenance activities and system validations
- Support patching, upgrades, and system lifecycle activities
- Recommend improvements to increase reliability and operational efficiency
- Develop and maintain operational runbooks and standard operating procedures
- Identify opportunities to automate repetitive monitoring and operational tasks
- Assist in implementing monitoring improvements, dashboards, and alert optimization
- Participate in root cause analysis and corrective action planning
- Maintain accurate operational documentation and system inventories
- Document incidents, troubleshooting activities, and resolution steps
- Generate system health, availability, and performance reports
- Track recurring issues and recommend long-term solutions
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Systems Engineering, Cybersecurity, or a related field
- Equivalent combination of education and experience may be considered
- 3+ years of experience supporting enterprise systems, infrastructure, or network operations
- Experience monitoring production environments and responding to operational incidents
- Experience reviewing logs and troubleshooting infrastructure-related issues
- Knowledge of Windows and Linux operating systems
- Experience with monitoring and observability platforms such as Splunk, SolarWinds, Datadog, Dynatrace, Azure Monitor, Nagios, Grafana, and Prometheus
- Experience with log aggregation and analysis tools
- Understanding of networking fundamentals including DNS, TCP/IP, routing, and firewalls
- Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud
- Knowledge of ITIL concepts including Incident, Problem, and Change Management
- Basic scripting experience using PowerShell, Python, or Bash
- Ability to work effectively in a fast-paced environment
Benefits
Comp & perks- Flexible time off benefit
- Robust learning resources
- Healthcare benefits
- Wellness benefits
- Financial benefits
- Retirement benefits
- Family support benefits
- Continuing education benefits
- Time off benefits
- Competitive compensation
- Learning and development opportunities