Application Analyst, PB Claims and Remittance

Cadence

. Serve as a primary application support contact for end-users and resolve Epic Resolute Professional Billing Claims and Remittance issues .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic Resolute Professional Billing, focusing on claims and remittance processes, while effectively analyzing and troubleshooting application issues. Capable of collaborating with cross-functional teams to enhance workflows and optimize system performance in a healthcare environment.

Highest-signal resume keywords

Epic Resolute Professional Billing CertificationClaims Processing ExpertiseHealthcare Revenue Cycle KnowledgeApplication Troubleshooting SkillsWorkflow Optimization Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application ConfigurationSystem MaintenanceTest Script DevelopmentClaims SubmissionRemittance ProcessingError Queue ManagementWorkflow AnalysisSystem DocumentationPerformance MonitoringProcess Improvement

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsInterpersonal SkillsAttention to Detail

Tools & Technologies

Epic SystemsHealthcare Information Systems

Certifications & Qualifications

Epic Resolute Professional Billing Certification

Industry Keywords

Healthcare Revenue CycleProfessional BillingClaims Follow-UpDenials ManagementPopulation HealthCommunity HealthPublic Health

About the role

Key responsibilities & impact

Serve as a primary application support contact for end-users and resolve Epic Resolute Professional Billing Claims and Remittance issues
Analyze and troubleshoot application, workflow, and system issues affecting professional billing, claims processing, and remittance
Perform system maintenance, including management and resolution of work queues, error queues, claim edits, and remittance-related issues
Participate in the design, build, testing, implementation, and ongoing support of Epic Professional Billing functionality
Develop and execute test scripts, validate system changes, and coordinate with stakeholders before implementation
Evaluate workflows and identify opportunities for enhancements, automation, and process improvements
Partner with Revenue Cycle, Finance, IT, operational leaders, and end-users to translate business needs into Epic solutions
Assist with upgrades, enhancements, system changes, and optimization initiatives related to Professional Billing
Develop and maintain system documentation, workflows, procedures, and support materials
Monitor system performance and identify opportunities to improve efficiency, accuracy, and end-user experience
Perform additional duties and responsibilities as assigned

Requirements

What you’ll need

Current Epic Resolute Professional Billing (PB) Claims and Remittance certification is required
Strong knowledge and hands-on experience with Epic Resolute Professional Billing, particularly Claims and Remittance workflows
Strong understanding of healthcare revenue cycle processes, including professional billing, claims submission, payment and remittance processing, denials, and claim follow-up
Ability to analyze and troubleshoot complex application and workflow issues and recommend effective solutions
Experience supporting Epic application configuration, maintenance, testing, upgrades, and enhancements
Ability to identify opportunities for workflow optimization and recommend system solutions aligned with operational and organizational needs
Strong analytical, critical-thinking, and problem-solving skills
Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences
Strong interpersonal and active-listening skills with the ability to gather business requirements and translate them into actionable technical solutions
Ability to collaborate effectively across cross-functional teams while managing multiple priorities
Strong attention to detail and commitment to accuracy, quality, and continuous improvement
Working knowledge of healthcare revenue cycle and professional billing processes
Knowledge of healthcare information systems and industry best practices
Bachelor’s degree in Information Technology, Healthcare Administration, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred)
Experience supporting Epic applications within a healthcare, community health, population health, or similar environment (preferred)
Knowledge of Population Health, Community Health, and/or Public Health environments (preferred)
Experience collaborating with Revenue Cycle, Finance, Billing, IT, and operational teams (preferred)
Experience participating in Epic upgrades, implementations, optimization projects, and system enhancement initiatives (preferred)

Benefits

Comp & perks

100% Remote Work – Work from anywhere within the U.S.
100% Employer-Paid Medical Insurance
Annual $1,500 HSA Contribution
Generous Paid Time Off (PTO)
403(b) Retirement Plan with Employer Contribution
Professional Development & Education Assistance
Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve