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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Healthy Planet applications and Value-Based Care workflows, with a strong focus on healthcare quality measures, data management, and application support. Proven ability to analyze complex issues, collaborate across teams, and optimize workflows to enhance population health initiatives.
Highest-signal resume keywords
Epic Healthy Planet ApplicationsValue-Based CareHealthcare Quality MeasuresData ManagementEpicCare Ambulatory Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application ConfigurationWorkflow OptimizationData MappingSystem TestingReporting RequirementsRisk Adjustment MethodologiesManaged ContractsAttributionMetricsDashboards
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
EpicCare Ambulatory Certification
Industry Keywords
Accountable Care OrganizationsPopulation Health ManagementCMSHEDISPCMHFederally Qualified Health CenterHealthcare Information SystemsQuality Improvement InitiativesHealthcare AnalyticsDashboard Development
About the role
Key responsibilities & impact- Implement, configure, maintain, support, and optimize Epic Healthy Planet applications and related Value-Based Care workflows
- Serve as a primary application support contact for end-users and stakeholders
- Configure and maintain Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards
- Support ACO operations and population health initiatives through configuration, troubleshooting, and workflow optimization
- Analyze and resolve application, workflow, and system-related issues affecting functionality and reporting
- Participate in design, build, testing, implementation, and ongoing support of applications and enhancements
- Create and execute test scripts, validate system changes, and coordinate with business stakeholders
- Manage data imports, file loads, mapping activities, and validation processes
- Configure and maintain healthcare quality measure sets, including CMS, HEDIS, and PCMH
- Support risk adjustment and population health initiatives through HCC and CDPS model configuration and maintenance
- Collaborate with operational, clinical, and technical teams to identify process improvements and optimize workflows
- Partner with internal stakeholders and external vendors to troubleshoot issues and evaluate functionality and enhancements
- Support annual quality measure updates and regulatory requirements
- Develop and maintain system documentation, workflows, procedures, and support materials
- Monitor system performance and identify opportunities to improve efficiency, reporting, and end-user adoption
- Perform additional duties and responsibilities as assigned
Requirements
What you’ll need- Strong knowledge and hands-on experience with Epic Healthy Planet applications and population health workflows
- Understanding of Value-Based Care, Accountable Care Organizations (ACOs), Population Health Management, and Quality Improvement initiatives
- Experience supporting Managed Contracts, Rosters, Attribution, Registries, Data Marts, Metrics, and Dashboards
- Strong understanding of healthcare quality measures, including CMS, HEDIS, and PCMH reporting requirements
- Knowledge of risk adjustment methodologies, including HCC and CDPS models
- Ability to analyze and troubleshoot complex application, reporting, and workflow issues
- Experience supporting application configuration, maintenance, testing, upgrades, and optimization initiatives
- Strong analytical, critical-thinking, and problem-solving skills
- Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences
- Strong interpersonal and active-listening skills
- Ability to gather business requirements and translate them into technical solutions
- Ability to collaborate effectively across cross-functional teams while managing multiple priorities
- Strong attention to detail and commitment to accuracy, quality, and continuous improvement
- Excellent organizational and project management skills
- Minimum of 2-3 years of experience supporting Epic Healthy Planet applications
- Current EpicCare Ambulatory Certification required
- Experience supporting ACO operations, population health programs, and value-based care initiatives
- Experience working with healthcare quality measures, including CMS, HEDIS, and PCMH
- Experience supporting data management, data mapping, file imports, and system configuration activities
- Knowledge of healthcare information systems and healthcare industry best practices
- Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred)
- Experience working within a Federally Qualified Health Center (FQHC) environment (preferred)
- Experience supporting Epic Healthy Planet in a population health, community health, or value-based care setting (preferred)
- Experience collaborating with Clinical Operations, Quality, Population Health, Revenue Cycle, and IT teams (preferred)
- Experience participating in Epic upgrades, implementations, optimization projects, and system enhancement initiatives (preferred)
- Familiarity with healthcare analytics, quality reporting, and dashboard development (preferred)
Benefits
Comp & perks- 100% Remote Work – Work from anywhere within the U.S.
- 100% Employer-Paid Medical Insurance
- Annual $1,500 HSA Contribution
- Generous Paid Time Off (PTO)
- 403(b) Retirement Plan with Employer Contribution
- Professional Development & Education Assistance
- Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve.
