Learning Support Coordinator

Cadmus

. Coordinate schedules, onboarding, check-ins, and milestones for academics in university pilots .

Posted 10/19/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating academic schedules and onboarding processes while effectively supporting technology adoption in higher education. Possesses a strong understanding of learning design and assessment, particularly in the context of AI tools and their implications.

Highest-signal resume keywords

Academic SupportLearning DesignTechnology AdoptionAssessment RedesignAI Tools Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Building RapportProblem SolvingAttention to DetailEffective CommunicationEnergy and Drive

Tools & Technologies

Cadmus

Industry Keywords

Higher EducationAssessmentLearningOnboardingUniversity Pilots

About the role

Key responsibilities & impact

Coordinate schedules, onboarding, check-ins, and milestones for academics in university pilots
Track academic progress and identify who needs support
Serve as a point of contact for academics, answering questions and following up
Help academics get the most out of Cadmus
Co-facilitate onboarding, training, and platform walkthrough sessions
Lead standard onboarding and platform walkthrough sessions independently over time
Learn and advise on simpler assessment-design questions
Share academic feedback with Learning and Product teams
Support pilots so they run on time and academics actively use Cadmus
Contribute to assessment redesign for a world with AI

Requirements

What you’ll need

Genuine interest in how people learn
Good grasp of how universities and academics work
Ability to build rapport quickly, listen to concerns, and gain support for new tools
Thrives on conversations, workshops, and back-to-back meetings
Ability to solve learning or assessment problems practically and on the spot
Energy and drive to deliver at pace across many academics and pilots
Strong follow-through on details
Genuine interest in learning design, assessment, or higher education
Interest in AI tools and their implications for assessment and academic integrity
Experience supporting technology adoption in a university or other complex organisation
Ability to learn new software quickly and help others use it

Benefits

Comp & perks

Mentoring and room to grow expertise and responsibility
Flexible and varied role
Autonomy to organise work
Hybrid working
Work that contributes to improving university assessment in the context of AI
Opportunity for insights to shape Product development