Director, Revenue Operations

Calabrio, Inc.

. Own Americas field operations end to end as the operational right hand to the Americas CRO .

Posted 10/7/2026full-timeRemote • United StatesLead💰 $153,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue and sales operations with a focus on territory and quota design, operational process implementation, and analytics strategy. Proven ability to lead and develop teams while ensuring operational excellence and effective collaboration across regions.

Highest-signal resume keywords

Revenue Operations LeadershipTerritory And Quota DesignSalesforce ProficiencyOperational Process ImplementationPlanning And Analytics Tooling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales OperationsTerritory DesignQuota ManagementForecast AccuracyOperational ProcessesGovernance StandardsSales Engagement PlatformsData AnalysisDocumentation Standards

Soft Skills

Executive PresenceCollaborationInfluencingAttention To DetailPresentation Skills

Tools & Technologies

SalesforceAnaplanOutreachGong

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Global Enterprise SoftwareField OperationsPipeline ManagementOperational ExcellenceExecutive Decision-Making

About the role

Key responsibilities & impact

Own Americas field operations end to end as the operational right hand to the Americas CRO
Manage territory and quota execution, sales operations, order operations and partner operations across the Americas
Establish forecast discipline, pipeline hygiene, forecast accuracy and weekly operating cadence
Design, assign and adjust territories and quotas, including coverage modeling and in-year adjustments
Support CRM and sales systems for the field
Oversee quote-to-order execution, booking accuracy and cycle time
Manage partner registration, deal flow and channel operational support
Own regional reporting and analytics strategy for pipeline, forecast, productivity and revenue performance
Deliver insights supporting executive decision-making, operational excellence and global planning
Translate regional priorities into operational plans with named owners and dates
Represent field operations in regional leadership forums and surface risks early
Lead, develop and build depth across the Americas field operations team
Ensure recurring processes have documented procedures and named coverage
Partner with global Revenue Operations centers of excellence across planning, analytics, compensation and systems

Requirements

What you’ll need

8+ years in revenue or sales operations, including 3+ years leading a regional field operations team
Territory and quota design at scale in a global enterprise software business
Proven ability to design, implement and scale operational processes, governance and documentation standards in environments undergoing transformation
Experience as the operations counterpart to a CRO or regional sales leader
Strong Salesforce skills
Fluency with planning and analytics tooling such as Anaplan or equivalent
Hands-on experience with sales engagement platforms such as Outreach or Gong
High attention to detail and zero tolerance for error in forecast and quota numbers
Executive presence and comfort presenting in executive-level meetings
Demonstrated success leading operational teams through complex systems implementations, mergers, acquisitions and organizational change
Proven ability to influence, collaborate and drive results across geographically dispersed teams, regions and time zones
Bachelor's degree required

Benefits

Comp & perks

Global team recognized for their passion and innovation
Innovative product culture and project exposure
Training and development from industry-leading experts
401(k) with company matching
Medical, dental, and vision insurance
Disability and life insurance
Flexible PTO
Paid holidays and parental leave
Tuition reimbursement
Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications
Comprehensive benefits for various life circumstances and needs
Opportunities for career development
Balanced work-life