Senior Director, Revenue Operations

Calabrio, Inc.

. Own Americas field operations end to end as a strategic and operational partner to the Americas CRO and member of the Americas leadership team .

Posted 10/17/2026full-timeRemote • United StatesSenior💰 $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing revenue and sales operations across the Americas, with a strong focus on territory design, quota execution, and operational process implementation. Proven ability to lead multi-functional teams and influence stakeholders at the executive level while ensuring accuracy and efficiency in forecasting and reporting.

Highest-signal resume keywords

Revenue Operations ManagementSalesforce ProficiencyTerritory Design and Quota ExecutionProcess Documentation and ImplementationExecutive-Level Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales OperationsTerritory DesignQuota ManagementForecastingProcess ImplementationSales AnalyticsOperational GovernanceSystems MigrationDocumentation Standards

Soft Skills

Attention to DetailInfluencing SkillsCollaborationLeadershipExecutive Presence

Tools & Technologies

SalesforceAnaplanOutreachGongCRM Systems

Certifications & Qualifications

Bachelor's DegreeMBA or Equivalent Advanced Degree

Industry Keywords

Field OperationsGlobal Enterprise SoftwareSales Engagement PlatformsMulti-Country BusinessOrganizational Change

About the role

Key responsibilities & impact

Own Americas field operations end to end as a strategic and operational partner to the Americas CRO and member of the Americas leadership team
Manage territory and quota execution, sales operations, order operations, and partner operations across the Americas
Establish pipeline hygiene, forecast accuracy, and the weekly operating cadence
Design, assign, model coverage for, and adjust territories and quotas across the Americas
Support territory execution, forecasting cadence, and CRM/sales systems for the field
Oversee quote-to-order execution, booking accuracy, and cycle time
Manage partner registration, deal flow, and channel operational support
Provide field-facing regional reporting and Americas inputs into the global planning cycle
Translate regional priorities into operational plans with owners and dates in partnership with the Americas CRO
Represent field operations in regional and global leadership forums and surface risks early
Build and lead a multi-layer Americas field operations organization
Develop managers and succession depth across every function
Ensure recurring processes have documented procedures and named coverage
Shape global Revenue Operations strategy with centers of excellence across planning, analytics, compensation, and systems
Lead operational cleanup and process rebuilding during consolidation onto a unified CRM platform

Requirements

What you’ll need

12+ years in revenue or sales operations, including 5+ years leading multi-function regional field operations organizations with managers reporting directly
Territory and quota design at scale in a global enterprise software business
Track record building process and documentation in environments where little existed
Proven experience as the senior operations partner to a CRO or regional sales leader for a large, multi-country business
Strong Salesforce skills; fluent with planning and analytics tooling such as Anaplan or equivalent
Hands-on experience with sales engagement platforms such as Outreach or Gong
High attention to detail; ownership of forecast and quota numbers as source of truth, with zero tolerance for error
Executive presence; credibility in front of the C-suite and comfort running and presenting in executive-level meetings
Experience leading a team through a systems migration, merger, or organizational integration
Comfortable operating across regions and time zones
Bachelor's degree required
MBA or equivalent advanced degree preferred
Ability to design, implement, and scale operational processes, governance, and documentation standards in environments undergoing transformation
Demonstrated success leading operational teams through complex systems implementations, mergers, acquisitions, and organizational change
Ability to influence, collaborate, and drive results across geographically dispersed teams, regions, and time zones

Benefits

Comp & perks

Global team recognized for their passion and innovation
Innovative product culture and project exposure
Training and development from industry-leading experts
401(k) with company matching
Medical, dental, and vision insurance
Disability and life insurance
Flexible PTO
Paid holidays and parental leave
Tuition reimbursement
Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications
Comprehensive benefits for various life circumstances and needs
Opportunities for career development
Balanced work-life