Accounting Support Specialist II

California FAIR Plan Association

. Investigate, audit, and resolve customer inquiries regarding policy status, payment remittances, return premiums/disbursements, cancellations, and reinstatements.

Posted 10/6/2026full-timeRemote • California • United StatesJunior💰 $30 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in auditing and resolving customer inquiries related to policy status and premium disbursements, ensuring compliance with Department of Insurance regulations. Proficient in performing billing audits and maintaining accurate documentation to support financial integrity.

Highest-signal resume keywords

Accounting Work ExperiencePremium Billing AuditsOFAC ClearanceIntermediate Excel SkillsExceptional Typing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AuditingBilling Account AuditsPayment ProcessingCorrection EntriesCalculationsPremium DisbursementsDocumentation MaintenanceData EntryFinancial AnalysisPolicy Review

Soft Skills

Excellent Oral CommunicationExcellent Written Communication

Tools & Technologies

ExcelWord

Certifications & Qualifications

High School Diploma

Industry Keywords

Department of InsurancePremium CollectionsCustomer InquiriesPayment RemittancesSuspense ReceiptsBilling ProcessesFinancial IntegrityAudit Requests

About the role

Key responsibilities & impact

Investigate, audit, and resolve customer inquiries regarding policy status, payment remittances, return premiums/disbursements, cancellations, and reinstatements.
Research, review, and process unidentified, suspense, and exception premium receipts.
Review, audit, and authorize premium disbursements.
Sort, prioritize, process, and record premium receipts received in-house accurately and timely.
Prepare correction entries for payment misapplication and bank errors.
Complete moderately complex calculations and billing account audits and analyses.
Assist with internal and external audit requests.
Create and track pending items.
Maintain documentation and supporting files.
Perform OFAC clearance and Premium Collections follow-up and resolution.
Ensure billing documents reflect agreed terms and comply with Department of Insurance rules and regulations.
Monitor billing processes for timely and accurate execution.
Perform premium billing audits to validate accuracy, detect discrepancies, and support system stability and financial integrity.

Requirements

What you’ll need

High School Diploma required.
1 to 3 years accounting work experience required.
Exceptional typing and 10key by touch skills required.
Excellent oral and written communication.
Intermediate Excel and Word skills.
Accounting course preferred.