Billing Technical Analyst I

California FAIR Plan Association

. Assist with the design, testing, and implementation of billing processes .

Posted 9/19/2026full-timeRemote • California • United StatesJunior💰 $78,500 - $83,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, including design, testing, and implementation, while ensuring compliance with Department of Insurance regulations. Proficient in SQL and advanced Excel functions to analyze billing data and improve workflows.

Highest-signal resume keywords

Billing Process DesignUser Acceptance TestingSQL ProficiencyAnalytical ReportingBilling Workflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing Process DesignUser Acceptance TestingSQL ProficiencyAnalytical ReportingAdvanced Excel SkillsDocumentation SkillsProblem-Solving SkillsBilling System Discrepancy ResolutionTime Management SkillsDetail Orientation

Soft Skills

Excellent Oral CommunicationExcellent Written CommunicationCollaboration Skills

Tools & Technologies

Duck Creek Billing SystemPower QueryMicrosoft ExcelMicrosoft Word

Industry Keywords

Billing WorkflowsDepartment of Insurance ComplianceBilling Policies and ProceduresCustomer Billing InquiriesCross-Training Initiatives

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Assist with the design, testing, and implementation of billing processes
Perform user acceptance testing of billing functionality for system releases using predefined test plans and scripts
Document testing results and communicate outcomes; perform follow-up testing as needed
Investigate and resolve billing system discrepancies and errors
Collaborate with other departments to ensure billing accuracy
Ensure invoices reflect agreed terms and conditions and comply with Department of Insurance rules and regulations
Identify and recommend improvements to billing policies and procedures
Prepare and present analytical reports on trends, inefficiencies, delinquent accounts, and other metrics
Monitor billing invoice and form generation cycles and alert management of failures
Manage ad hoc customer billing and respond to customer billing inquiries
Provide team-member coverage as needed
Participate in cross-training initiatives
Assist with analytical reports and run Billing SQL queries

Requirements

What you’ll need

Bachelor’s degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent required
1 to 3 years accounting or business analytics work experience required
Strong analytical and problem-solving skills
Excellent oral and written communication skills
Understanding of billing workflows of Duck Creek or other proprietary billing systems
Ability to write clear documentation for billing processes, system configurations, and audit trails
Proficient with SQL preferred
Detail oriented and comprehensive documentation skills
Excellent time management skills
Advanced Excel and Word skills
Power Query, Index Match, and nested If functions preferred