Property Claims Examiner III

California FAIR Plan Association

. Investigate, evaluate, and resolve property insurance claims.

Posted 10/1/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and resolving property insurance claims, with a strong focus on compliance with Department of Insurance regulations and effective communication with policyholders and legal counsel. Proficient in managing high-value claims while ensuring adherence to company policies and industry standards.

Highest-signal resume keywords

Property Claims ExperienceClaims ManagementNegotiation SkillsCompliance with Department of InsuranceCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims ProcessingReserve RecommendationsClaims EvaluationSettlement NegotiationDiary ReviewsClaims DocumentationHO Claims HandlingInsurance Coverage VerificationClaims Payment Processing

Soft Skills

Excellent Communication SkillsInterpersonal SkillsProblem-Solving SkillsAttention to DetailSupervisory Skills

Tools & Technologies

MS-OfficeExcelWord

Certifications & Qualifications

CEA CertificationFair Claims Settlement Practices Certification

Industry Keywords

Property InsuranceCFP IA GuidelinesDepartment of Insurance RegulationsClaims AdjustingInsurance Compliance

About the role

Key responsibilities & impact

Investigate, evaluate, and resolve property insurance claims.
Adjust reserves and provide reserve recommendations.
Enter claim transactions clearly and concisely.
Examine claims inspected by independent adjusters, investigate questionable claims, verify coverage, and issue payments.
Conduct daily diary reviews to ensure status letters are sent in accordance with Department of Insurance regulations.
Pay and process claims within designated authority levels.
Supervise independent adjusters for adherence to CFP IA Guidelines.
Maintain compliance with Department of Insurance and company policies and procedures.
Create accurate, complete correspondence and obtain missing information from policyholders and others.
Negotiate settlements reflecting insured losses while protecting the insurer from invalid claims.
Confer with Claims Management and legal counsel on litigated claims.
Handle entire claims except inspection or specific coverages such as Personal Property or Fair Rental Value.
Focus on claims over $300,000 in damages, while handling smaller claims when necessary.

Requirements

What you’ll need

Minimum bachelor’s degree or equivalent preferred.
Excellent oral and written communication skills.
Working experience with MS-Office (especially Word and Excel) is required.
2 + years property claims experience and excellent customer service.
Certified in CEA and Fair Claims Settlement Practices.
5 years total claims experience.
2 years handling HO claims over $300,000.
2 years carrier experience required.