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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in Sales Engineering and technical account management, with a strong focus on broadband transformation and customer success. Proven ability to build executive relationships and drive strategic initiatives across cross-functional teams in the telecommunications sector.
Highest-signal resume keywords
Leadership Experience in Sales EngineeringBroadband Access KnowledgeExecutive-Level Communication SkillsTechnical Account LeadershipExperience with SaaS and Cloud Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TelecommunicationsBroadband TechnologyNetwork ArchitectureSales EngineeringTechnical SalesOperational TransformationData-Driven SolutionsSubscriber ServicesOSS/BSS WorkflowsFiber Evolution
Soft Skills
CoachingCollaborationNegotiationStakeholder ManagementFacilitation
Tools & Technologies
Cloud PlatformsAI-Enabled SolutionsSaaS
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in Computer ScienceBachelor's Degree in TelecommunicationsBachelor's Degree in Business
Industry Keywords
MSOTelecommunications EcosystemStrategic AccountsCustomer-Centered InnovationTechnical Discovery
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead, coach, and develop a distributed team of Sales Engineers, Solutions Engineers, and technical account leaders
- Partner with Sales leadership on account strategies, opportunity plans, executive engagement, and revenue-growth priorities
- Build executive and technical relationships with priority MSO and strategic telecommunications customers
- Advise customers on broadband transformation and business outcomes
- Guide solution positioning, architecture strategy, demonstrations, technical discovery, and competitive differentiation
- Provide executive sponsorship for major pursuits, customer briefings, workshops, and technical escalations
- Align customer requirements and field insights with Product, Customer Success, Services, Marketing, and other cross-functional teams
- Establish operating rhythms, coverage models, resource priorities, and metrics for the strategic Sales Engineering organization
- Develop leadership depth, succession plans, onboarding standards, coaching practices, and career pathways
- Represent strategic MSO customer needs internally and influence priorities improving customer success and market impact
- Promote accountability, collaboration, inclusion, continuous learning, and customer-centered innovation
Requirements
What you’ll need- 15+ years of progressive experience in telecommunications, broadband, cable, networking technology, technical sales, or a related field
- 8+ years of leadership experience within Sales Engineering, Solutions Engineering, technical account leadership, or a comparable customer-facing technical organization
- Experience engaging senior executives and technical leaders at major MSOs, Tier-1 service providers, or other large strategic telecommunications accounts
- Strong understanding of broadband access, subscriber services, cloud platforms, network and service architecture, and operational transformation
- Ability to lead geographically distributed teams, develop managers and senior individual contributors, and build a strong talent pipeline
- Success supporting complex, high-value opportunities and connecting technical strategy to customer and business outcomes
- Executive-level communication, presentation, facilitation, negotiation, and stakeholder-management skills
- Ability to operate across Sales, Product, Customer Success, Services, and executive leadership teams
- Sound judgment, business acumen, and ability to prioritize resources across strategic accounts
- Preferred: Direct experience working for, selling to, or supporting cable and MSO customers
- Preferred: Experience with SaaS, cloud platforms, AI-enabled solutions, or data-driven service-provider transformation
- Preferred: Knowledge of broadband access architectures, fiber evolution, DOCSIS environments, OSS/BSS workflows, and subscriber-experience strategies
- Preferred: Existing executive and technical relationships within the North American MSO and telecommunications ecosystem
- Preferred: Experience building or transforming a strategic-account Sales Engineering operating model
- Preferred: Bachelor's degree in engineering, computer science, telecommunications, business, or a related field; advanced degree is beneficial
Benefits
Comp & perks- Benefits information is provided via a linked benefits page
- On-target earnings vary based on geographic location
