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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in aviation operations, ensuring pilot readiness and compliance with safety standards while fostering a positive company culture. Capable of managing complex employee matters and maintaining operational excellence through effective communication and conflict resolution.
Highest-signal resume keywords
Aviation LeadershipPilot Recruitment and OnboardingConflict ResolutionOperational Procedure WritingPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Aviation QualificationOperations ManagementFlight ManagementPerformance ManagementCompliance ManagementSafety StandardsHR Policy ApplicationTraining Progression PlanningOperational ManualsEmployee Appraisals
Soft Skills
Organisational SkillsCommunication SkillsConflict Resolution Skills
Certifications & Qualifications
NVQ Leadership QualificationCMI Leadership QualificationPPL(A)GVCRPC1RPC2BMFA B Fixed Wing
Industry Keywords
Just Culture EthosAviation OperationsFlight Crew ManagementCivil and Military EnvironmentHealth and Safety TrainingBaseline Personnel Security StandardSecurity Clearance
About the role
Key responsibilities & impact- Lead and manage Callen-Lenz Flight Crew
- Ensure flight crew readiness, availability, recruitment, retention, and welfare
- Set and maintain the aviation Just Culture ethos and company values
- Provide line management and support to the pilot team
- Oversee pilot recruitment, onboarding, performance management, and exit processes
- Drive engagement and alignment with company culture and values
- Maintain flight crew capability to support the company flying programme
- Manage pilot attendance, appraisals, compliance, and workflow
- Handle conflict resolution, disciplinary matters, and HR policy application
- Maintain conformance with operational manuals and Flight Operations/BAES Air publication updates
- Ensure safety and quality standards
- Lead departmental communications and support continuous improvement
- Liaise with internal stakeholders and support the Head of Flight Operations
- With the Training Manager, ensure pilots remain qualified, competent, current, and on a training progression plan
- Perform other related duties as required
- Demonstrate commitment to workplace health and safety
- Report hazards and incidents and participate in health and safety training when required
Requirements
What you’ll need- A minimum of technical A Levels, but a technical graduate preferred
- NVQ or CMI Leadership qualifications, or a recognised Leadership qualification
- Aviation qualification within an operations/Planning, flight crew or air traffic role
- Substantial experience of aviation leadership and people management
- Proven background in operations or flight management
- Experience in writing operational procedures
- Experience managing complex employee matters
- Strong conflict resolution, organisational, and communication skills
- Sound understanding of both a civil and military working environment
- Minimum of a PPL(A) desirable
- GVC or RPC1 or RPC2 qualification (Fixed Wing) desirable
- BMFA B Fixed wing desirable
- Must be a British Citizen or have an existing right to work in the UK
- Ability to commit to occasional national and international travel
- A full valid UK driving license
- Ability to hold Security Clearance – 5 years residence in the UK
- Successful candidate must have permission to work in the UK
- All applicants must as a minimum achieve Baseline Personnel Security Standard
Benefits
Comp & perks- 25 days annual leave per year (plus bank holidays)
- Buy/Sell holiday policy up to 5 days either way
- Pension Scheme via Royal London
- Company contributed Share Incentive Plan
- Green Car Scheme
- Life assurance scheme (6x basic salary)
- Income protection policy (75% of basic salary)
- Private Health Insurance via Bupa
- Private Dental insurance via Bupa
- Enhanced Maternity and paternity
- 1 Professional membership reimbursed per year
- 1 paid volunteering day per year
- Access to an independent financial advisor year round
- Training & development opportunities