FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and shipping software solutions in customer-facing roles, with strong capabilities in JavaScript/TypeScript, Python, and C#/.NET. Proficient in software architecture, API integration, and production services development, while effectively collaborating with customer engineers and executives.
Highest-signal resume keywords
JavaScript/TypeScript CodingPython DevelopmentC#/.NET ProgrammingAPI Integration KnowledgeProduction Services Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ArchitectureSQLLinuxDockerConversation DesignIntegration EngineeringData DistributionError HandlingThread SafetyComplex Project Ownership
Soft Skills
CollaborationCommunicationComfort with AmbiguityCustomer EngagementAccountability
Tools & Technologies
AzureAWSKubernetesGenesysAvayaNICEFive9Amazon Connect
Certifications & Qualifications
GDPR KnowledgeISO 27001 KnowledgeSOC 2 Knowledge
Industry Keywords
Conversational AIVoice AgentsContact CentreCCaaS PlatformsTelephony FundamentalsEnterprise Systems IntegrationCRMERPData WarehousesCustom Internal APIs
Tech Stack
Tools & technologiesAWSAzureCloudDockerERPJavaScriptKubernetesLinuxPythonSQLTypeScript.NET
About the role
Key responsibilities & impact- Take defined customer use cases from nothing to working, production-grade systems inside customer environments
- Translate business problems into technical architectures fitting customer processes, constraints and systems
- Design, build and iterate the first working agent end to end for production
- Build custom extensions, integrations, services and tooling to close product gaps
- Own systems of record, contact channels, data flows and telephony paths for voice deployments
- Define workflow-specific tests and iterate against real traffic to improve performance metrics
- Deploy alongside customer engineers, monitor agreed KPIs, tune systems and remain accountable after go-live
- Capture reusable implementation patterns and feed recurring patterns into the core product
- Collaborate daily with customer engineers and executives, mostly online, as one delivery unit
- Work in a global function with teams in EMEA and North America
Requirements
What you’ll need- 2+ years building and shipping software in a customer-facing role
- Genuine depth in conversation and agent design or integration engineering, with willingness to grow the other discipline
- Strong hands-on coding in JavaScript/TypeScript, Python and/or C#/.NET
- Production services development and maintenance experience
- Solid working experience with SQL, Linux and Docker
- Software architecture and API integration knowledge, including authentication, webhooks, queues, error handling and failure modes
- Experience distributing data across critically loaded infrastructure
- Understanding of race conditions, deadlocks and thread safety
- Ability to work directly with customer engineers and executives
- Track record of owning a complex project end to end
- Comfort with ambiguity and non-deterministic systems
- Willingness to travel
- Professional English used daily with colleagues in EMEA and North America
- Czech strongly preferred for regional customer work
- Preferred: conversational AI or voice agents in production
- Preferred: contact centre and CCaaS platforms, including Genesys, Avaya, NICE, Five9 and Amazon Connect
- Preferred: telephony fundamentals including SIP, DTMF, transfer and failover
- Preferred: enterprise systems integration including CRM, ERP, data warehouses and custom internal APIs
- Preferred: cloud and container deployment with Azure, AWS, Docker and Kubernetes
- Preferred: GDPR, ISO 27001, SOC 2 and data residency knowledge
- Preferred: AI tooling experience
- Preferred: Slovak, Polish or German
Benefits
Comp & perks- Maternity and Paternity Leave
- Ample Holidays
- Fitness and Health Reimbursement
- Tuition Reimbursement
- Work-life balance initiatives
- Inclusive and equitable workplace
- Equal Opportunity Employer