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Assistant Director – Clinical Regulatory Operations
Cambia Health Solutions. Lead a clinical regulatory operations team serving as a strategic partner to HSO clinical business leaders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in regulatory compliance within healthcare, utilizing methodologies such as PDSA, Lean, and Six Sigma to enhance operational efficiency and compliance monitoring. Proven leadership in managing clinical regulatory operations teams and developing compliance reporting frameworks.
Highest-signal resume keywords
Regulatory Compliance ManagementPDSA, Lean, Six Sigma MethodologiesHealth Insurance Regulatory KnowledgeCross-Functional Team LeadershipRoot Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Regulatory ComplianceQuality ManagementClinical OperationsCompliance MonitoringAuditingData AnalyticsProcess AlignmentPerformance ManagementBudgetingWorkforce Planning
Soft Skills
Strong Communication SkillsLeadershipCoachingTeam DevelopmentProblem-Solving
Tools & Technologies
Automation ToolsDashboardsReal-Time ReportingMonitoring Tools
Industry Keywords
CMS ComplianceNCQA AccreditationHIPAA ComplianceManaged CareUtilization ManagementCare ManagementPharmacy CompliancePayment Integrity
About the role
Key responsibilities & impact- Lead a clinical regulatory operations team serving as a strategic partner to HSO clinical business leaders
- Identify, interpret, and operationalize evolving regulatory requirements across Utilization Management & Appeals, Care Management, Pharmacy, and Payment Integrity
- Facilitate operational simplification by comparing and aligning processes across teams and lines of business
- Design and execute regulatory compliance programs using PDSA, Lean, and Six Sigma methodologies
- Establish and improve audit and monitoring processes using automation, dashboards, and real-time reporting
- Develop compliance reporting frameworks and provide leadership with insights on compliance status, risk exposure, and program performance
- Manage corrective action plans from monitoring, audits, and accreditation surveys
- Conduct root cause analysis and recommend proactive compliance mitigation strategies
- Lead NCQA accreditation readiness activities, including gap assessments, mock audits, and submission preparation
- Oversee the HSO Rapid Resolution Team handling complex member escalation cases
- Oversee the Clinical Review Inter-rater Reliability program
- Manage performance reviews, development, hiring, coaching, retention, department budget, expenditures, workforce allocation, and project plans
- Establish long-term department goals and act as liaison between HSO program areas and enterprise stakeholders
- Supervise 30 FTEs
Requirements
What you’ll need- Bachelor's degree in Healthcare Administration, Nursing, Public Health, or a related field
- 5 years of leadership experience
- 7 years of health insurance or managed care experience focused on regulatory compliance, quality management, or clinical operations, or an equivalent combination of education and experience
- Knowledge of CMS, state, NCQA, HIPAA/Privacy, and managed care contract compliance requirements
- Experience across Utilization Management & Appeals, Care Management, Pharmacy, and Payment Integrity
- Experience designing and executing compliance monitoring, auditing, and reporting programs in a health plan or managed care environment
- Knowledge and application of PDSA, Lean, or Six Sigma methodologies
- Experience aligning operational processes across multiple teams and lines of business
- Experience leading cross-functional regulatory implementation efforts
- Ability to conduct root cause analysis and lead data-driven remediation
- Experience with automation, data analytics, and technology for compliance monitoring
- Resource and project management experience, including budgeting and workforce planning
- Experience developing and leading teams across multiple locations or remote environments
- Strong written and verbal communication skills
- Experience writing policies and procedures and developing monitoring and auditing tools
- Background check required
- Ability to meet wired internet requirements for work-from-home options
- Personal mobile device required for Multi-Factor Authentication
Benefits
Comp & perks- Competitive salary
- Bonus opportunities
- Market-leading 401(k) with a significant company match
- Potential discretionary 401(k) contribution based on company performance, with no vesting period
- Medical, dental and vision coverage for employees and eligible family members, including mental health benefits
- Annual employer contribution to a health savings account
- Generous paid time off varying by role and tenure
- 10 company-paid holidays
- Up to 12 weeks of paid parental time off, subject to eligibility
- Award-winning wellness programs that reward participation
- Employee Assistance Fund
- Commute and parking benefits
- Work from home options for most roles
- Employee resource groups
- Cambia-supported community outreach opportunities
- Career growth and professional development support