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Citrix Systems Administrator III
Cambia Health Solutions. Administer and support Citrix Virtual Apps and Desktops and Citrix DaaS across on-premises and cloud environments .
Tech Stack
Tools & technologiesCitrixCloud
About the role
Key responsibilities & impact- Administer and support Citrix Virtual Apps and Desktops and Citrix DaaS across on-premises and cloud environments
- Install, configure, patch, upgrade, and maintain Citrix components, VDAs, Windows Server hosts, and supporting services
- Manage Machine Catalogs, Delivery Groups, policies, published applications, desktop delivery, and master images
- Monitor platform health, capacity, user experience, and availability; resolve incidents and recurring problems
- Troubleshoot application launch, profile, printing, authentication, network, and session performance issues
- Automate repeatable administration and reporting tasks with PowerShell and Citrix tooling
- Plan and execute Citrix changes, upgrades, migrations, testing, rollback, and disaster recovery activities
- Maintain operational documentation, diagrams, standards, procedures, and support knowledge for the Citrix platform
- Partner with security, networking, application, cloud, and vendor teams; provide technical leadership and mentoring
- Operate Citrix Virtual Apps and Desktops and Citrix DaaS services, including core control-plane and access components
- Manage Citrix Cloud Connectors, Delivery Controllers, StoreFront, NetScaler Gateway, Workspace app, and Director
- Build and maintain Citrix Provisioning images, VDAs, catalogs, and delivery groups
- Configure Citrix policies, application delivery, user profiles, session settings, and access controls
- Use Citrix Director, Monitor, logs, and performance tools to identify and resolve platform and user-session issues
- Maintain platform resiliency, capacity, disaster recovery, security, and compliance requirements
- Validate Citrix changes through testing, change control, implementation planning, and post-change monitoring
- Provide advanced escalation support, technical guidance, and training for Citrix administrators and support teams
- Participate in on-call and off-hours work as necessary
- Travel for meetings or conferences as needed
Requirements
What you’ll need- Bachelor’s degree in computer science, Mathematics, Business Administration, or a related field; appropriate additional experience beyond the minimum required experience may be substituted for education
- Five or more years administering enterprise Citrix and Windows Server environments
- Strong knowledge of Citrix Virtual Apps and Desktops, Citrix DaaS, StoreFront, Delivery Controllers, VDAs, Machine Catalogs, and Delivery Groups
- Experience supporting Citrix workloads across on-premises and cloud-hosted environments
- Proficiency with Windows Server, Active Directory, Group Policy, PowerShell, networking, and profile management
- Ability to diagnose and resolve Citrix performance, availability, authentication, application, and connectivity issues
- Experience automating administration, monitoring, and reporting with PowerShell or Citrix APIs
- Knowledge of ITIL-based change, incident, problem, release, configuration, and lifecycle management
- Clear technical communication, documentation, project planning, and cross-team collaboration skills
- Current Citrix certification or equivalent demonstrated expertise preferred
- Background check required
- Personal mobile device required for MFA setup
- Wired internet connection required for work-from-home option, with minimum 5Mb upload and 10Mb download speeds
Benefits
Comp & perks- 10% bonus target
- Competitive salary
- Market-leading 401(k) with a significant company match
- Bonus opportunities
- Medical, dental and vision coverage for employees and eligible family members, including mental health benefits
- Annual employer contribution to a health savings account
- Generous paid time off
- 10 company-paid holidays
- Potential discretionary retirement contribution based on company performance, with no vesting period
- Up to 12 weeks of paid parental time off after 12 months of continuous service
- Award-winning wellness programs
- Employee Assistance Fund
- Commute and parking benefits
- Work from home options for most roles, subject to wired internet requirements
- Employee resource groups
- Cambia-supported community outreach programs