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Senior Operations Administrator
Cambridge Associates. Provide proactive calendar management and coordinate internal and external meetings, including agendas, materials, room logistics, technological needs, follow-up requests, and accurate maintenance of related documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including calendar management, travel coordination, and document preparation, while maintaining discretion and professionalism. Proficient in Microsoft Office Suite and CA policies, with a focus on building inclusive relationships and managing stakeholder expectations effectively.
Highest-signal resume keywords
Calendar ManagementTravel CoordinationMicrosoft Office ProficiencyStrong Communication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document PreparationExpense ReportingTime Sheet ProcessingMeeting CoordinationData Management
Soft Skills
Interpersonal SkillsAttention to DetailProactive SupportDiscretionOrganizational Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookAdobe Acrobat
Industry Keywords
CA PoliciesResearch SupportAsset ClassesMRODiversity and Inclusion
About the role
Key responsibilities & impact- Provide proactive calendar management and coordinate internal and external meetings, including agendas, materials, room logistics, technological needs, follow-up requests, and accurate maintenance of related documentation
- Arrange complex travel and prepare detailed itineraries, anticipating scheduling conflicts and addressing logistical issues for assigned colleagues
- Prepare and process accurate time sheets, expense reports, and Amex statements in accordance with CA policies and deadlines
- Revise, edit, and proofread documents and PowerPoint presentations as needed
- Provide full administrative backup and coverage for team members, ensuring effective handoffs and continuity of support
- Understand different meeting types and consistently record meetings and maintain supporting materials in relevant systems, at an appropriate cadence
- Use Microsoft Word, Excel, PowerPoint, and Outlook proficiently, along with relevant CA databases and tools
- Apply strong knowledge of CA policies and processes; understand MRO and supported asset classes and maintain a broad understanding of other asset classes across Research
- Consistently apply CA Values in everyday work and demonstrate inclusive behavior and an appreciation for CA’s diversity, equity, and inclusion efforts
- Build trusted relationships with MRO and Research colleagues, including Investment Analysts, Associate Investment Directors, and Investment Directors; collaborate across the firm to achieve shared goals
- Help onboard new team members and mentor less experienced colleagues through task-related guidance, knowledge sharing, and practical support
- Anticipate individual and team needs, respond to requests promptly without reminders, and proactively offer support and coverage where needed
- Produce clear, concise, accurate communications and presentations, adjusting tone and level of detail to the audience and situation
- Keep stakeholders informed of progress and relevant updates without prompting; identify useful information and share it in an appropriate forum
- Handle confidential and sensitive information with discretion, and come prepared to discussions with practical solutions rather than only identifying problems
- Take ownership of assigned projects and complete work with minimal direction, balancing daily and weekly deadlines with longer-term responsibilities
- Proactively identify shifting priorities and dependencies, anticipate requests, and adjust work plans to meet deadlines while maintaining stakeholder relationships
- Communicate emerging risks before deadlines are missed, manage expectations, and renegotiate timelines with appropriate stakeholders when necessary
- Identify improvements to processes within supported asset classes and consider how those improvements could benefit others across the department
- Contribute to ongoing and ad hoc projects and cross-group initiatives, proactively identifying opportunities to add value beyond assigned responsibilities
- Demonstrate curiosity about expanding the role and its impact on MRO, GIR, and CA; incorporate broader priorities into individual goals and everyday problem-solving, and apply feedback to improve performance
Requirements
What you’ll need- Bachelor’s degree in any discipline, with a record of academic or professional achievement
- Demonstrated success supporting Research colleagues or executives with administrative responsibilities, including travel, events, calendars, and communications
- Strong listening, written, and verbal communication skills, with the ability to tailor clear, concise communications to different audiences
- Strong interpersonal skills and a demonstrated ability to build trusted, inclusive working relationships across teams and levels of the firm
- Highly organized and proactive, with strong attention to detail, follow-through, and the ability to anticipate and execute team needs
- Sound judgment and well-developed problem-solving skills, with a solutions-oriented approach to resolving issues
- Ability to balance routine deadlines and longer-term projects, complete assigned work with minimal direction, and proactively manage stakeholder expectations
- Ability to adapt quickly, navigate ambiguity, prioritize requests, and maintain high-quality work under pressure
- Discretion and professionalism in handling confidential and sensitive information, supported by strong knowledge of CA policies and processes
- Strong proficiency in Microsoft Word, Excel, PowerPoint, and especially Outlook, as well as relevant CA databases and tools
- Experience with Adobe Acrobat preferred
Benefits
Comp & perks- Annual performance-based bonus
- Comprehensive, competitive benefits package