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Senior Operations Administrator
Cambridge Associates. Provide proactive calendar management and coordinate internal and external meetings, including agendas, materials, room logistics, technological needs, follow-up requests, and accurate maintenance of related documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including proactive calendar management, travel coordination, and effective communication. Exhibits proficiency in Microsoft Office tools and a solid understanding of CA policies while fostering inclusive relationships across teams.
Highest-signal resume keywords
Calendar ManagementTravel CoordinationMicrosoft Office ProficiencyStrong Communication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel CoordinationTime Sheet ProcessingExpense Report PreparationDocument EditingPresentation ProofreadingProcess ImprovementConfidential Information HandlingProject OwnershipStakeholder Management
Soft Skills
Interpersonal SkillsAttention to DetailProactive SupportAdaptabilityDiscretion
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookAdobe AcrobatCA Databases
Industry Keywords
CA PoliciesMROResearchAsset ClassesDiversity and Inclusion
About the role
Key responsibilities & impact- Provide proactive calendar management and coordinate internal and external meetings, including agendas, materials, room logistics, technological needs, follow-up requests, and accurate maintenance of related documentation
- Arrange complex travel and prepare detailed itineraries, anticipating scheduling conflicts and addressing logistical issues for assigned colleagues
- Prepare and process accurate time sheets, expense reports, and Amex statements in accordance with CA policies and deadlines
- Revise, edit, and proofread documents and PowerPoint presentations as needed
- Provide full administrative backup and coverage for team members, ensuring effective handoffs and continuity of support
- Understand different meeting types and consistently record meetings and maintain supporting materials in relevant systems, at an appropriate cadence
- Use Microsoft Word, Excel, PowerPoint, and Outlook proficiently, along with relevant CA databases and tools
- Apply strong knowledge of CA policies and processes; understand MRO and supported asset classes and maintain a broad understanding of other asset classes across Research
- Consistently apply CA Values in everyday work and demonstrate inclusive behavior and an appreciation for CA’s diversity, equity, and inclusion efforts
- Build trusted relationships with MRO and Research colleagues and collaborate across the firm to achieve shared goals
- Help onboard new team members and mentor less experienced colleagues through task-related guidance, knowledge sharing, and practical support
- Anticipate individual and team needs, respond promptly, and proactively offer support and coverage
- Produce clear, concise, accurate communications and presentations, adjusting tone and level of detail to the audience and situation
- Keep stakeholders informed of progress and relevant updates; identify useful information and share it in an appropriate forum
- Handle confidential and sensitive information with discretion and come prepared with practical solutions
- Take ownership of assigned projects and complete work with minimal direction
- Balance daily and weekly deadlines with longer-term responsibilities
- Identify shifting priorities and dependencies, anticipate requests, and adjust work plans to meet deadlines
- Communicate emerging risks, manage expectations, and renegotiate timelines when necessary
- Identify process improvements within supported asset classes and consider broader departmental benefits
- Contribute to ongoing and ad hoc projects and cross-group initiatives
- Expand the role’s impact on MRO, GIR, and CA, incorporate broader priorities into goals and problem-solving, and apply feedback to improve performance
Requirements
What you’ll need- Bachelor’s degree in any discipline, with a record of academic or professional achievement
- Demonstrated success supporting Research colleagues or executives with administrative responsibilities, including travel, events, calendars, and communications
- Strong listening, written, and verbal communication skills, with the ability to tailor clear, concise communications to different audiences
- Strong interpersonal skills and a demonstrated ability to build trusted, inclusive working relationships across teams and levels of the firm
- Highly organized and proactive, with strong attention to detail, follow-through, and the ability to anticipate and execute team needs
- Sound judgment and well-developed problem-solving skills, with a solutions-oriented approach to resolving issues
- Ability to balance routine deadlines and longer-term projects, complete assigned work with minimal direction, and proactively manage stakeholder expectations
- Ability to adapt quickly, navigate ambiguity, prioritize requests, and maintain high-quality work under pressure
- Discretion and professionalism in handling confidential and sensitive information, supported by strong knowledge of CA policies and processes
- Strong proficiency in Microsoft Word, Excel, PowerPoint, and especially Outlook, as well as relevant CA databases and tools
- Experience with Adobe Acrobat preferred
Benefits
Comp & perks- Annual performance-based bonus
- Comprehensive, competitive benefits package