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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while efficiently navigating multiple systems to assist customers with reservations and inquiries. Flexible availability and a commitment to full attendance during training and peak periods are essential.
Highest-signal resume keywords
Customer Service ExperienceCall Center ExperienceStrong Communication SkillsFlexible AvailabilityComputer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
FriendlyProfessionalDependable
Industry Keywords
Florida ResidencyOrientationTrainingFlexible ShiftsCall Volume Management
About the role
Key responsibilities & impact- Assist customers with reservations and account inquiries
- Provide friendly, professional customer service
- Navigate multiple systems while supporting callers
- Resolve questions efficiently and accurately
- Attend required orientation and training
- Work flexible shifts based on fluctuating call volumes
Requirements
What you’ll need- Strong communication and customer service skills
- Comfortable using computers and learning new software
- Friendly, professional, and dependable
- Minimum 1 year of customer service experience
- Call Center experience is an asset
- Florida residency required
- Full attendance is mandatory for orientation and training
- Flexible availability, including evenings, weekends, and holidays
- Must be available to work maximum scheduled hours throughout July and the first week of August
- Must be available during the contract period: December 30, 2026 - October 31, 2027
Benefits
Comp & perks- Flexible scheduling
- Free camping perks
- Valuable customer service experience
- Growth opportunities within the organization
- Supportive team environment
- Inclusive workplace
