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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and customer service skills while efficiently navigating multiple systems to assist customers with reservations and account inquiries. Proven ability to resolve issues accurately and provide a friendly, professional experience.
Highest-signal resume keywords
Customer Service ExperienceCall Center ExperienceStrong Communication SkillsProblem-Solving SkillsComputer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
FriendlyProfessionalDependable
Industry Keywords
ReservationsAccount InquiriesBooking ProcessCustomer SupportMichigan Residency
About the role
Key responsibilities & impact- Assist customers with reservations and account inquiries
- Provide friendly, professional customer service
- Navigate multiple systems while supporting callers
- Resolve questions efficiently and accurately
- Answer customer questions and guide customers through the booking process
- Help solve reservation and account problems
Requirements
What you’ll need- Strong communication and customer service skills
- Comfortable using computers and learning new software
- Friendly, professional, and dependable
- Minimum 1 year of customer service experience
- Call Center experience is an asset
- Michigan residency required
- Availability for evenings, weekends, and holidays during the contract period
- Full attendance is mandatory for orientation and training
- Availability to work maximum scheduled hours throughout July and the first week of August
- Ability to work part-time, 15–30 hours per week
Benefits
Comp & perks- Flexible scheduling
- Camping perks
- Opportunities to grow within the organization
