Social Media Specialist

Camping World

. Own each customer interaction, ensuring every person who reaches out feels heard, helped, and valued .

Posted 10/13/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong copywriting skills with the ability to engage audiences across various social media platforms while maintaining brand voice and adapting to platform-specific cultures. Proficient in managing multiple conversations and resolving issues with empathy and critical thinking.

Highest-signal resume keywords

Strong Copywriting SkillsFluency in Social Media PlatformsCritical ThinkingStrong Organizational SkillsCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathySound JudgmentProactive EngagementIndependent Work

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Brand VoiceSocial ConversationsCommunity ExperienceEngagement OpportunitiesCustomer Interaction

About the role

Key responsibilities & impact

Own each customer interaction, ensuring every person who reaches out feels heard, helped, and valued
Respond to comments, questions, and direct messages across all brand social platforms in a timely, accurate, and on-brand way
Proactively engage with followers, community members, and relevant conversations
Participate authentically in spaces where the audience gathers, including Facebook and Reddit
Write in the Camping World brand voice while adapting to each platform's tone and culture
Resolve issues with empathy and turn challenging interactions into positive experiences
Escalate when needed and follow through until resolution
Monitor brand mentions and social conversations to identify engagement opportunities and surface issues requiring attention
Work independently and own work from start to finish as part of the Community Experience team

Requirements

What you’ll need

Strong copywriting skills with the ability to write with clarity, personality, and tonal awareness across platforms
Fluency on Instagram, Facebook, X, TikTok, Threads, Reddit, and LinkedIn, with understanding of each platform's culture and expectations
Critical thinking and sound judgment
Ability to engage proactively and reactively, shifting between initiating and resolving conversations
Strong organizational skills and ability to manage multiple conversations across multiple platforms independently
High school diploma or equivalent required
Must be authorized to work in the United States

Benefits

Comp & perks

Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On-the-job training opportunities
Full-time associates: comprehensive benefit package including medical, dental, vision and more
Part-time associates: access to dental & vision coverage