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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales management, with a strong analytical mindset for market research and trend analysis. Proficient in utilizing CRM systems and Microsoft Office or Google Workspace to support commercial strategies and enhance customer satisfaction.
Highest-signal resume keywords
Customer Service SkillsSales ManagementMarket Research AnalysisCRM Systems FamiliarityNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market ResearchSales ClosingCustomer Retention StrategiesCommercial PlanningAnalytical Mindset
Soft Skills
Clear CommunicationProactivityConsultative Skills
Tools & Technologies
Microsoft OfficeGoogle WorkspaceCRM Systems
Industry Keywords
Business AdministrationMarketingSales ManagementInformation TechnologyInternet Service ProviderValue-Added ServicesSaaSTelecommunications
About the role
Key responsibilities & impact- Serve customers by providing guidance on Campsoft’s products and services
- Provide ongoing support to the sales team
- Analyze the consumer market and identify trends
- Study potential customer profiles and identify new business opportunities
- Conduct negotiations and close sales
- Conduct post-sales follow-up to ensure customer satisfaction, retention, and loyalty
- Participate in the development, discussion, and execution of commercial plans and strategies with the team
Requirements
What you’ll need- Technical or higher education, in progress or completed, in Business Administration, Marketing, Sales Management, Information Technology, or related fields
- Clear communication, proactivity, and strong negotiation and consultative customer service skills
- Analytical mindset for understanding customer needs and conducting market research
- Intermediate proficiency in Microsoft Office / Google Workspace
- Familiarity with CRM systems
- Previous experience in customer service, technical support, or sales in the technology, SaaS, or telecommunications sector is a plus
- Knowledge of the internet service provider (ISP) ecosystem and value-added services (VAS) is a plus
Benefits
Comp & perks- Commission
- Food allowance
- Meal allowance
- Culture allowance
- Education allowance
- Healthcare allowance
- Telemedicine
- Mobility allowance
- Transportation allowance