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Account Manager
Campus Life & Style. Support the General Manager in building a high-performing, motivated, and professional team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management, financial oversight, and operational efficiency, with a strong focus on customer service and team collaboration. Proficient in maintaining high occupancy rates and managing financial transactions using property management software.
Highest-signal resume keywords
Property ManagementFinancial OversightCustomer ServiceTeam BuildingFair Housing Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounting SkillsFinancial Software ProficiencyProperty Management PlatformsMicrosoft Office SuiteLease ProcessingBudget OversightMarket Trend AnalysisOperational EfficiencyCollections ManagementVendor Payment Management
Soft Skills
Team CollaborationMentoringProfessionalismIntegritySolutions-First Mindset
Tools & Technologies
EntrataProperty Management Software
Industry Keywords
Student HousingCommunity OutreachLeasing PerformanceOccupancy RatesDelinquency Management
About the role
Key responsibilities & impact- Support the General Manager in building a high-performing, motivated, and professional team
- Contribute to a positive, collaborative office environment delivering exceptional customer service
- Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses
- Maintain effective communication with the General Manager to support property operations
- Build and maintain relationships with the school, community organizations, and local businesses
- Participate in on-campus and community outreach events to improve awareness and leasing performance
- Collaborate with the Leasing Manager and team to leverage marketing opportunities
- Keep marketing materials, websites, and listings accurate and up to date
- Maintain property occupancy at or above 99% and collections at or above 98% of potential income
- Support NOI goals through cost control, income generation, and budget oversight
- Oversee collections and keep delinquencies below 2% of total income
- Maintain resident ledgers and accurately record financial transactions in property management software such as Entrata
- Process leases, perform audits, and manage vendor payments and accounts payable
- Provide first-class service to residents, prospects, parents, and community partners
- Network with university officials, student organizations, and local stakeholders
- Support the leasing team in showing and leasing apartments
- Monitor market trends and competitors
Requirements
What you’ll need- Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience
- Strong accounting skills and comfort with financial software
- Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite
- Working knowledge of Fair Housing regulations and industry best practices
- Passion for mentoring and team building
- Personal drive to excel, grow within the company, and take ownership of the role
- Entrepreneurial spirit and innovative approach to operations, resident satisfaction, and property performance
- Solutions-first mindset, professionalism, and integrity
Benefits
Comp & perks- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation