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General Manager
Campus Life & Style. Build, lead, and develop a high-performing team embodying company values and culture .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational oversight, financial management, and team leadership within the student or multifamily housing sector. Proficient in implementing marketing strategies and ensuring compliance with Fair Housing Laws and EEO regulations.
Highest-signal resume keywords
Team LeadershipFinancial ManagementOperational OversightMarketing StrategyProperty Management Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBudget ManagementStaff RecruitmentOperational EfficiencyMarket ResearchLeasing ManagementVendor ManagementCompliance ManagementEvent PlanningPerformance Tracking
Soft Skills
CollaborationCoachingCommunicationProblem-SolvingAgility
Tools & Technologies
EntrataMicrosoft OutlookMicrosoft WordMicrosoft Excel
Industry Keywords
Student HousingMultifamily HousingFair Housing LawsLIHTC ProgramsEEO Laws
About the role
Key responsibilities & impact- Build, lead, and develop a high-performing team embodying company values and culture
- Foster a collaborative, positive, and professional environment for staff and residents
- Oversee daily operations including leasing, maintenance, customer service, and vendor management
- Implement and refine systems and procedures to improve operational efficiency and reduce costs
- Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety
- Ensure compliance with legal, regulatory, and company policies
- Maintain occupancy rates at or above 99% and collections at or above 98% of potential income
- Maximize Net Operating Income through cost control, revenue generation, and strategic budgeting
- Ensure leasing, accounting, and property management systems such as Entrata are current and effectively used
- Analyze financial reports, manage budgets, and provide variance and performance updates
- Oversee timely payroll, invoicing, and hiring documentation
- Lead annual marketing plan development and execution and track leasing goals
- Ensure marketing channels, websites, and printed materials accurately reflect the brand
- Conduct market research and coach the team on the competitive landscape
- Plan and execute resident events
- Collaborate with local schools and student organizations on outreach and partnerships
- Promote relationships with residents, parents, staff, university partners, and the local community
Requirements
What you’ll need- Bachelor’s degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience
- Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred)
- Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws
- Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight
- Ability to lead a mid-size team in an agile, collegiate environment
- Ability to ensure staff training in landlord/tenant statutes, Fair Housing, and safety regulations
Benefits
Comp & perks- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation