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Leasing Professional – Part Time
Campus Life & Style. Provide first-class customer service to prospects and residents .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service and communication skills while effectively managing leasing goals and marketing initiatives. Proficient in maintaining property management software and fostering community relationships to enhance resident satisfaction.
Highest-signal resume keywords
Customer Service ExcellenceMicrosoft Office Suite ProficiencyEntrata Software SkillsSales and Marketing AbilityOrganizational and Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease ProcessingMarket ResearchProperty Management SoftwareCurb Appeal MaintenanceEvent Coordination
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationTime ManagementTeam BuildingProblem-Solving
Industry Keywords
Resident RelationsCommunity OutreachSales GoalsMarketing Plan ImplementationNetworking with Housing Professionals
About the role
Key responsibilities & impact- Provide first-class customer service to prospects and residents
- Handle resident requests promptly and professionally
- Help create a professional and welcoming office environment
- Improve and maintain the property's curb appeal and cleanliness
- Assist Managers with implementing and maintaining the annual marketing plan
- Perform and record daily follow-up with prospects; identify ways to overcome obstacles and close deals
- Maintain product knowledge of the property and competitors through market research
- Establish, implement, and monitor leasing goals and renewal programs with the Manager
- Clean the office, common areas, grounds, and apartments as needed
- Fill in for other positions and assist with after-hours emergencies
- Keep website, listing sites, social media, and marketing materials up to date
- Assist with resident functions and events
- Coordinate campus advertising events and partnerships with schools and student programs
- Network with student housing professionals, monitor competitors, and build industry relationships
- Maintain relationships with the school and community
- Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards
- Conduct outreach on campus and at local businesses
- Keep property management software accurate and up to date
- Perform lease processing, administration, and other administrative duties
Requirements
What you’ll need- Two to Three years in a sales or customer service role
- Excellent written and verbal communication skills
- Strong organization and analytical skills
- Intermediate to advanced skills in Microsoft Office Suite and Entrata software
- Exceptional customer service skills
- Ability to market and sell the community
- Excellent time management and ability to prioritize work
- Passionate mentor and team builder, invested in the growth and development of others
- Personal drive to excel, grow within the company, and take ownership of the role
- Entrepreneurial spirit and innovative approach to enhancing operations, resident satisfaction, and property performance
- Solutions-first mindset, handling challenges with professionalism and integrity
Benefits
Comp & perks- Unparalleled company culture
- Opportunities for growth and advancement
- Fun and flexible work environment
- Professional development assistance