Director, BSA Platforms – Practice

Canadian Tire Corporation

. Lead the strategy and continuous improvement of the enterprise Application Knowledge Hub .

Posted 10/15/2026full-timeToronto • CanadaLead💰 CA$80,000 - CA$131,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis practices, knowledge management, and the strategic implementation of AI-powered solutions. Proven ability to lead cross-functional teams and enhance enterprise collaboration through effective governance and platform management.

Highest-signal resume keywords

Business AnalysisKnowledge ManagementAI-Powered SolutionsPlatform OperationsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Analysis PracticesKnowledge GovernanceRequirements ManagementProcess ModelingAgile MethodologiesPlatform EngineeringAutomationIntegrationsAPIsSaaS Technologies

Soft Skills

Exceptional Communication SkillsStakeholder Management

Tools & Technologies

JiraConfluenceLucidFigmaMicrosoft FabricDatabricksMicrosoft FoundryAI Agents

Industry Keywords

Enterprise CollaborationDigital TransformationKnowledge Management SolutionsApplication PortfoliosBSA Standards

About the role

Key responsibilities & impact

Lead the strategy and continuous improvement of the enterprise Application Knowledge Hub
Develop and execute the Application Knowledge Hub roadmap
Establish standards for application metadata, taxonomy, content management, and knowledge governance
Improve discoverability, quality, and accuracy of application and business knowledge
Enable knowledge assets to be leveraged by employees and AI-powered solutions
Ensure platforms operate securely, reliably, and efficiently
Identify opportunities to leverage AI for business analysis, documentation, knowledge management, and decision-making
Advance Microsoft Fabric, Microsoft Foundry, AI Agents, automation, and emerging technologies across BSA and knowledge management practices
Enable AI-powered knowledge search, intelligent documentation, requirements generation, and business insights
Support integration of enterprise knowledge with AI-enabled workflows and assistants
Define and evolve BSA standards, methodologies, templates, and best practices
Establish a modern BSA operating model supporting Agile, Product, and AI-enabled delivery teams
Drive consistency and quality across requirements management, business analysis, process modeling, and documentation practices
Partner with Architecture, Engineering, Product, and Delivery leaders to improve solution design and delivery outcomes
Provide strategic ownership and operational oversight of Jira, Confluence, Lucid, Figma, the Application Knowledge Hub, and future collaboration platforms

Requirements

What you’ll need

8+ years of experience in Business Analysis, Technology Platforms, Product Enablement, or related fields
5+ years of leadership experience managing teams and enterprise initiatives
Experience leading and building enterprise collaboration or knowledge management platforms
Strong understanding of Business Analysis practices, methodologies, and delivery frameworks
Experience managing platform operations, governance, security, and vendor relationships
Exceptional stakeholder management and communication skills
Preferred: Experience with Jira, Confluence, Lucid, and Figma administration and governance
Preferred: Knowledge of platform engineering, automation, integrations, APIs, and SaaS technologies
Preferred: Experience implementing enterprise knowledge management solutions
Preferred: Experience with Microsoft Fabric, Databricks, Microsoft Foundry, AI platforms, AI Agents, or knowledge engineering solutions
Preferred: Familiarity with enterprise architecture, application portfolios, and digital transformation initiatives

Benefits

Comp & perks

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts
Store discounts
Supported learning through the Triangle Learning Academy
Canadian Tire Profit Sharing
Retirement and savings programs for eligible employees
Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
Mental health tools and resources for all employees
Accommodation support during the application and interview process