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Retail Assistant Manager
Cancer Research UK (CRUK). Support the shop manager in guiding, inspiring and engaging paid staff and volunteers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and commercial awareness while effectively managing store operations and engaging with the community. Capable of supporting fundraising events and maintaining compliance with health and safety regulations.
Highest-signal resume keywords
Customer ServiceCommercial AwarenessRelationship BuildingFundraising Event SupportHealth and Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
AdaptabilityCommunicationFlexibility
Certifications & Qualifications
Satisfactory Basic DBS Check
Industry Keywords
Stock ManagementMerchandisingShop StandardsSalesGift Aid
About the role
Key responsibilities & impact- Support the shop manager in guiding, inspiring and engaging paid staff and volunteers
- Support the commercial running of the store, including display and merchandising, stock management, shop standards, store layout, sales and income
- Lead by example and provide excellent customer and supporter service
- Work with the shop manager to achieve targets for donated stock, cash, Gift Aid, average selling price, sell-through and stock processing
- Build relationships with the local community and Cancer Research UK colleagues
- Support the organisation and delivery of creative fundraising events
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies
- Deputise for the shop manager during their absence
Requirements
What you’ll need- Eligible to work in the UK
- Working knowledge of what makes great customer service
- Experience of working in a lively and vibrant environment
- Adaptability in changing situations, including ability to work effectively independently
- Commercial awareness
- Ability to create relationships and communicate well
- Flexibility to work on a rota basis according to store needs
- Ability to undertake varied manual handling and physical activity
- Must be aged 18 or over
- Satisfactory basic DBS check required as a condition of employment
Benefits
Comp & perks- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel and technology
- Gym membership
- Confidential wellbeing support from the Retail Trust
- Career and personal development opportunities
- High-quality tools, policies and processes
- Anonymised shortlisting process
- Basic DBS check provided as part of employment offer process