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Retail Assistant Manager – Wimbledon Village
Cancer Research UK (CRUK). Support the shop manager in guiding, inspiring, and engaging paid staff and volunteers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and commercial awareness while effectively managing store operations and engaging with the community. Capable of leading teams, supporting fundraising events, and ensuring compliance with health and safety regulations.
Highest-signal resume keywords
Customer ServiceCommercial AwarenessRelationship BuildingFundraising Event SupportHealth And Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Stock ManagementMerchandisingSalesStore LayoutCash HandlingGift Aid ProcessingManual Handling
Soft Skills
AdaptabilityCommunicationFlexibilityIndependence
Certifications & Qualifications
Basic DBS Check
Industry Keywords
RetailCommunity EngagementVolunteer Management
About the role
Key responsibilities & impact- Support the shop manager in guiding, inspiring, and engaging paid staff and volunteers
- Support the commercial running of the store, including display and merchandising, stock management, shop standards, store layout, sales, and income
- Lead by example and provide excellent customer and supporter service
- Work with the shop manager to achieve targets for donated stock, cash, Gift Aid, average selling price, sell-through, and stock processing
- Build relationships with the local community and Cancer Research UK colleagues
- Support the organisation and delivery of creative fundraising events
- Maintain compliance with health and safety, safeguarding, security, administration, and HR policies
- Deputise for the shop manager in their absence
- Perform manual handling and physical activity as part of daily duties
Requirements
What you’ll need- Working knowledge of what makes great customer service
- Experience of working in a lively and vibrant environment
- Adaptability in changing situations
- Ability to work effectively independently
- Commercial awareness
- Ability to create relationships and communicate well
- Flexibility to work on a rota basis
- Must be eligible to work in the UK
- Satisfactory basic DBS check required as a condition of employment
- Must be aged 18 or over
Benefits
Comp & perks- Generous salary and benefits package
- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel, technology, and more
- Gym membership
- Confidential wellbeing support from the Retail Trust
- Career and personal development opportunities
- High-quality tools, policies, and processes