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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to work effectively within a team to achieve sales and fundraising targets. Capable of maintaining shop standards and performing manual handling tasks as required.
Highest-signal resume keywords
Customer Service ExcellenceTeam CollaborationManual HandlingCommunication SkillsWorkload Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent CommunicationFlexibilityIndependence
Certifications & Qualifications
Satisfactory Basic DBS Check
Industry Keywords
Sales TargetsFundraisingHealth and SafetySafeguarding ComplianceVisual Presentation
About the role
Key responsibilities & impact- Provide excellent customer and supporter service
- Work as an integral part of the shop team to achieve sales and fundraising targets
- Maintain shop standards, including visual presentation, safeguarding compliance, and health and safety
- Build relationships with the local community and Cancer Research UK colleagues
- Support fundraising events for the store
- Take keyholder responsibility as required, with training provided
- Perform varied manual handling and physical activity during day-to-day duties
Requirements
What you’ll need- Must be eligible to work in the UK; Cancer Research UK cannot offer visa sponsorship
- Understanding of what makes great customer service
- Experience working in a busy customer service environment
- Ability to manage own workload and work independently when required
- Ability to work well in a team
- Excellent communication skills
- Flexibility to work on a rota basis
- Willingness and ability to perform manual handling and physical activity
- Satisfactory basic DBS check required as a condition of employment
- Must be aged 18 or over
Benefits
Comp & perks- Generous salary and benefits package
- Substantial retirement plan
- Generous and flexible leave allowance
- Discounts on travel and technology
- Gym membership
- Career and personal development opportunities
- High-quality tools, policies and processes
- Confidential wellbeing support from the Retail Trust