Health Center Manager

Cano Health

. Lead daily operations of a primary care clinic and ensure efficient, high-quality, patient-centered care .

Posted 10/30/2026full-timeDeerfield Beach • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading clinic operations, optimizing patient care workflows, and ensuring compliance with healthcare regulations. Proficient in managing financial processes and fostering team development to achieve quality and performance metrics.

Highest-signal resume keywords

Electronic Medical Record (eCW) ProficiencyBLS CertificationLeadership and Coaching SkillsValue-Based Care UnderstandingProficiency with Oracle and Power BI

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Flow OptimizationCare-Gap ClosureDocumentation AccuracyIncident ReportingPerformance Trend AnalysisBilling ManagementQuality Dashboard MonitoringEmergency ResponseStaffing Coverage ManagementPatient Education

Soft Skills

Excellent CommunicationConflict ResolutionProactive Problem-SolvingHands-On LeadershipTeam Collaboration

Tools & Technologies

Ring CentralWorkdayOraclePower BIExcelWordTeamsPowerPointHealthcare PortalsTripMaster

Certifications & Qualifications

BLS Certification

Industry Keywords

Patient-Centered CareOSHA ComplianceHIPAA ComplianceCLIA ComplianceInfection ControlVaccine StorageSocial Determinants of HealthQuality ImprovementHEDIS MetricsCAHPS Scores

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Lead daily operations of a primary care clinic and ensure efficient, high-quality, patient-centered care
Optimize provider schedules, patient flow, visit types, care-gap closure, and team huddles
Supervise EMR workflows, encounter closures, and documentation accuracy
Oversee OSHA, HIPAA, CLIA, infection-control, vaccine-storage, safety, emergency-response, and drill readiness
Reconcile daily collections, close billing days, manage petty cash, and oversee Oracle-recorded clinic expenses
Audit scheduling, staffing coverage, interpreter and transportation needs, and room availability
Lead end-of-day reviews and escalate critical issues to leadership
Monitor quality dashboards, including no-show rates, vaccination tracking, HEDIS metrics, STAR, and CAHPS scores
Lead incident reporting and corrective actions
Ensure seamless check-in/out and front desk operations; resolve complaints and maintain patient satisfaction
Oversee new-patient onboarding, portal use, patient education, non-compliance, and disenrollment workflows
Analyze performance trends and implement strategies to meet value-based-care contract goals
Collaborate with care teams and regional leaders to optimize clinical and financial outcomes
Participate in quality-improvement workgroups and advocate for operational tools and resources
Partner with Growth for clinic tours and new-patient onboarding
Support retention and high-touch engagement strategies
Coordinate with care managers and community resources to address Social Determinants of Health
Oversee timesheets, PTO calendars, staffing coverage, and payroll/HR discrepancy resolution
Manage the employee lifecycle for direct reports, including hiring, compensation changes, and offboarding
Hire, train, supervise, and develop front desk staff, medical assistants, and referral coordinators
Conduct 1:1s, huddles, performance reviews, and performance-improvement plans
Travel to assigned clinics and territories as needed

Requirements

What you’ll need

High School Diploma with 5+ years of relevant experience (healthcare or similar service industry), or Associate Degree with 3+ years of relevant experience, or Bachelor’s Degree in Healthcare, Business, or Public Administration with 2+ years of relevant experience
BLS Certification preferred
Ability to respond to medical emergencies
Electronic Medical Record (eCW) superuser-level proficiency
Proficiency with Ring Central, Workday, Oracle, Power BI, Excel, Word, Teams, PowerPoint, healthcare portals, TripMaster, compliance tools, and ticketing systems
Strong leadership and coaching skills
Excellent communication and conflict-resolution abilities
Patient-first mindset with a hands-on leadership style
Proactive problem-solving and escalation judgment
Deep understanding of value-based care and population health goals
Ability to work in fast-paced, team-based environments
Ability to work at a personal computer and on the phone for extended periods
Ability to stand, sit, walk, and occasionally climb
Ability to lift up to 50 lbs.
Flexibility to travel to clinical sites as needed
Bilingual English and Spanish preferred

Benefits

Comp & perks

Paid Time Off (PTO)
Reasonable accommodations for individuals with disabilities
Equal opportunity/affirmative action employment