Patient Benefits Coordinator

Cano Health

. Discuss enrollment and eligibility options with members and non-members .

Posted 11/3/2026full-timeHollywood • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enrollment processes, insurance verification, and customer service within the healthcare sector. Proficient in public speaking and relationship building, with a strong understanding of Medicaid and Medicare.

Highest-signal resume keywords

Enrollment ProcessesInsurance VerificationPublic SpeakingCustomer ServiceBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enrollment Goals AchievementInsurance Benefit Coverage VerificationData Accuracy AssuranceHealthcare Market UnderstandingCredit Application Assistance

Soft Skills

Networking SkillsNegotiation SkillsDetail-OrientedTeam CollaborationRelationship Building

Tools & Technologies

Electronic Medical RecordsECWHealth Plan PortalsCareCreditMicrosoft SharePointMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

Healthcare EnrollmentMedicaidMedicareCommunity EngagementBusiness Development

About the role

Key responsibilities & impact

Discuss enrollment and eligibility options with members and non-members
Guide patients and prospective patients through insurance and cash-pay processes
Explain payment plan options and assist with membership enrollment or credit applications
Professionally represent Cano Health and provide center tours
Explain Cano Health services and products and answer healthcare access questions
Discuss service costs and facilitate enrollment into health plans or payment plans
Assist patients with credit applications when applicable
Collaborate with health plan agents and brokers
Achieve monthly, quarterly, and annual enrollment goals and growth targets
Verify insurance and benefit coverage for each service provided
Maintain communication and follow up with current members to prevent loss of benefit coverage
Collaborate with Community Outreach associates on center and community activities
Generate and submit reports on new insured and cash-pay enrollments
Deliver presentations, attend meetings, and distribute educational materials
Maintain supplies, equipment, informational materials, and promotional items
Communicate with fellow associates to identify opportunities to enhance membership growth
Perform additional duties as assigned

Requirements

What you’ll need

Minimum 3 years of related experience, such as marketing, business development, community engagement, or healthcare industry
High school education required
Exceptional networking and negotiation skills
Strong public speaking and presentation skills
Ability to work in a fast-paced, team-oriented environment with little supervision
Highly detail-oriented with outstanding customer service skills
Enthusiastic professional able to build relationships with internal and external customers
Ability to anticipate project needs, discern work priorities, and meet deadlines with little supervision
Willingness to work occasional evenings and weekends
Fluent in English and the primary language of the target population, such as Spanish
IT proficiency with electronic medical records, preferably eCW, health plan portals, CareCredit, Microsoft SharePoint, Excel, Outlook, Teams, and related IT systems
Understanding of Medicaid and Medicare, including healthcare markets
Ability to ensure accuracy of reports and data
Ability to lift up to 50 lbs
Ability to travel/drive to assigned clinics, with 0–25% expected travel