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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Application Lifecycle Management (ALM) processes, including Jira administration, automation, and integration with engineering tools. Proficient in requirements management, test management, and providing user support and training.
Highest-signal resume keywords
Jira AdministrationIBM DOORS Next Generation (DNG)IBM Engineering Test Management (ETM)Jira AutomationScripting with Python
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Jira ConfigurationWorkflowsPermissionsAutomationRequirements ManagementChange ManagementTest ManagementREST APIsJSONGroovy
Soft Skills
Problem-SolvingCommunicationDocumentationCustomer Support
Tools & Technologies
GitHub EnterpriseBitbucketJenkinsConfluenceCI/CD Environments
Industry Keywords
Application Lifecycle Management (ALM)IntegrationTraceabilityRelease ManagementEngineering Tools
Tech Stack
Tools & technologiesGroovyJavaJavaScriptJenkinsPython
About the role
Key responsibilities & impact- Support and enhance Application Lifecycle Management (ALM) platforms and engineering tools
- Administer, configure, maintain, and support Jira and related Atlassian tools, including projects, workflows, issue types, permissions, notifications, dashboards, screens, and custom fields
- Develop and maintain automation, scripts, and utilities for administration, support activities, and ALM processes
- Support IBM DOORS Next Generation (DNG) and IBM Engineering Test Management (ETM) for requirements and test management
- Support requirements management, traceability, change management, test management, release management, and reporting processes
- Support integrations across Jira, Confluence, GitHub Enterprise, Bitbucket, Jenkins, Git, IBM DNG, ETM, and other engineering tools
- Troubleshoot application, integration, authentication, and performance issues
- Collaborate with engineering stakeholders to translate requirements into tool configurations and automation solutions
- Provide user support and training, maintain documentation, and evaluate new capabilities to improve ALM processes
Requirements
What you’ll need- Bachelor Degree in Engineering
- Conversational Egnlish
- Strong experience with Jira administration, configuration, workflows, permissions, and automation
- Experience with IBM DOORS Next Generation (DNG), IBM Engineering Test Management (ETM), requirements management, traceability, change management, and test management
- Hands-on experience with Jira Automation, ScriptRunner, Groovy, JQL, REST APIs, JSON, and scripting/programming using either Python, PowerShell, JavaScript, Java, Groovy, or similar languages
- Working knowledge of GitHub Enterprise, Bitbucket, Jenkins, Confluence, Git, CI/CD environments, engineering tool integrations, APIs, authentication, and client-server environments
- Experience troubleshooting, testing, upgrading, and supporting enterprise engineering applications
- Strong problem-solving, communication, documentation, and customer-support skills
Benefits
Comp & perks- Access continuous learning through internal academies, certifications, and mentorship
- Award-winning career acceleration programs
- Work on meaningful projects that use technology to solve real-world challenges
- Active employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@Capgemini