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Capgemini

BSS Solution Architect – Manager

Capgemini

. Design BSS platforms enabling service lifecycle, order orchestration, billing integration, eSIM enablement, and digital customer-service integration for enterprise telecom services .

Posted 10/27/2026full-timeRiyadh • Saudi ArabiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in designing and implementing BSS platforms for telecom services, with a strong focus on eSIM integrations, API governance, and vendor management. Proven ability to translate business requirements into scalable solutions while leading cross-functional teams and communicating effectively with stakeholders.

Highest-signal resume keywords
Telecom BSS ArchitectureESIM Platforms IntegrationTM Forum Open APIsVendor ManagementServiceNow CRM/CSM Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
BSS Platform DesignOrder OrchestrationBilling IntegrationData GovernanceService ModelingAPI DefinitionEvent-Driven WorkflowsProduct Catalog ManagementIntegration TestingSolution Architecture
Soft Skills
CommunicationLeadershipStakeholder Management
Tools & Technologies
ServiceNowTM Forum StandardsAnalytics ToolsCRM SystemsDigital Channels
Industry Keywords
TelecomOrder-to-Activate ProcessesLifecycle ProcessesEcosystem DependenciesLawful Interception

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Design BSS platforms enabling service lifecycle, order orchestration, billing integration, eSIM enablement, and digital customer-service integration for enterprise telecom services
  • Define end-to-end BSS architecture across product catalog, order/customer management, billing and charging
  • Design BSS integrations with CRM, core networks, digital channels, ServiceNow CRM/CSM, analytics, logistics, lawful interception, and eSIM ecosystems
  • Define APIs, data models, and event-driven workflows using TM Forum Open APIs, GSMA standards, and telecom best practices
  • Translate business requirements into scalable solutions while considering system/vendor capabilities, risks, dependencies, regulations, and operational needs
  • Lead multiple vendors across design, development, integration, testing, deployment, and handover
  • Communicate solutions to business stakeholders and senior management

Requirements

What you’ll need
  • Strong experience in telecom BSS architecture
  • Knowledge of service modeling and order-to-activate processes
  • Hands-on experience with vendor management, integration and data governance
  • Demonstrated experience with eSIM platforms and integrations, including commercial and technical use cases, solution architecture, lifecycle processes, and ecosystem dependencies
  • Hands-on experience integrating telecom BSS platforms with ServiceNow CRM/CSM, including API-based process and data integration
  • Practical experience designing and implementing integrations using TM Forum Open APIs, including API selection, mapping, extension, and governance

Benefits

Comp & perks
  • Remote work
  • Flexible work hours
  • Career growth programs
  • Diverse professional opportunities
  • Certifications in the latest technologies