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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in designing and implementing BSS platforms for telecom services, with a strong focus on eSIM integrations, API governance, and vendor management. Proven ability to translate business requirements into scalable solutions while leading cross-functional teams and communicating effectively with stakeholders.
Highest-signal resume keywords
Telecom BSS ArchitectureESIM Platforms IntegrationTM Forum Open APIsVendor ManagementServiceNow CRM/CSM Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BSS Platform DesignOrder OrchestrationBilling IntegrationData GovernanceService ModelingAPI DefinitionEvent-Driven WorkflowsProduct Catalog ManagementIntegration TestingSolution Architecture
Soft Skills
CommunicationLeadershipStakeholder Management
Tools & Technologies
ServiceNowTM Forum StandardsAnalytics ToolsCRM SystemsDigital Channels
Industry Keywords
TelecomOrder-to-Activate ProcessesLifecycle ProcessesEcosystem DependenciesLawful Interception
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Design BSS platforms enabling service lifecycle, order orchestration, billing integration, eSIM enablement, and digital customer-service integration for enterprise telecom services
- Define end-to-end BSS architecture across product catalog, order/customer management, billing and charging
- Design BSS integrations with CRM, core networks, digital channels, ServiceNow CRM/CSM, analytics, logistics, lawful interception, and eSIM ecosystems
- Define APIs, data models, and event-driven workflows using TM Forum Open APIs, GSMA standards, and telecom best practices
- Translate business requirements into scalable solutions while considering system/vendor capabilities, risks, dependencies, regulations, and operational needs
- Lead multiple vendors across design, development, integration, testing, deployment, and handover
- Communicate solutions to business stakeholders and senior management
Requirements
What you’ll need- Strong experience in telecom BSS architecture
- Knowledge of service modeling and order-to-activate processes
- Hands-on experience with vendor management, integration and data governance
- Demonstrated experience with eSIM platforms and integrations, including commercial and technical use cases, solution architecture, lifecycle processes, and ecosystem dependencies
- Hands-on experience integrating telecom BSS platforms with ServiceNow CRM/CSM, including API-based process and data integration
- Practical experience designing and implementing integrations using TM Forum Open APIs, including API selection, mapping, extension, and governance
Benefits
Comp & perks- Remote work
- Flexible work hours
- Career growth programs
- Diverse professional opportunities
- Certifications in the latest technologies
